OneSite® Property Management Software
The industry leading property management system, designed to maximize operational efficiency, empower decision-making, and deliver proven NOI growth across your portfolio in one connected platform.
Meet the AI Operations Agent, built to help property teams manage routine, repetitive operational tasks inside RealPage workflows so onsite, regional, and portfolio teams can focus on higher-value work.
Simplify Property Management with
AI-Powered Automation
With an intuitive, AI-powered experience, OneSite property management software simplifies workflows, elevates user performance, and accelerates training and onboarding. OneSite optimizes performance across the entire property management lifecycle - from marketing and leasing to operations and accounting - and redefines the resident experience. Powered by market-leading innovation, OneSite operates on a modern, secure, and future-ready platform, ensuring seamless integrations, compliance, and continuous advancements.
The Future of Unified Property Operations
OneSite Property Management is more than just a property management software—it's the foundation for the future of multifamily operations. With industry-leading capabilities, AI-driven intelligence, and an open, future-ready architecture, OneSite delivers the efficiency, scalability, and insights needed to drive NOI growth and operational excellence. Whether optimizing day-to-day workflows or preparing for the next wave of industry innovation, OneSite provides the power, flexibility, and intelligence to elevate property management to the next level.
RealPage OneSite property management software gives the flexibility to create one system on a single platform for a seamless flow of data. It helps protect yield for conventional, student, affordable, tax credit, military and senior living properties.
For operators managing multiple asset types, OneSite provides a consistent operating foundation while supporting the workflows each property type requires. This helps property teams standardize processes, reduce disconnected tools, and keep leasing, operations, maintenance, and financial data moving through one platform.
Core Property Operations Platform
Optimize Every Step of the Resident and Property Lifecycle
OneSite Core Property Operations is the central hub of property management, streamlining daily tasks and optimizing every stage of the resident journey.
- OneSite simplifies move-ins, move-outs, transfers, and final account statements with precision while automated tracking helps teams stay ahead of expiring leases and delinquent accounts, ensuring proactive and efficient follow-ups.
- OneSite also enhances application and screening oversight, providing complete visibility into prospects, applicants, and waitlists, while streamlining screening, appointment scheduling, and eviction processes to ensure compliance and efficiency.
With real-time portfolio views, property teams gain a clear, centralized perspective on buildings, floor plans, units, and availability, enabling data-driven decisions that maximize occupancy and NOI. By unifying operations, automating key processes, and centralizing data, OneSite delivers a smarter, more efficient approach to property management.
Optimize your Portfolio with Centralized and Automated Operations
RealPage OneSite property management software provides regional and portfolio-level oversight while preserving the flexibility to retain site-specific control where needed, enabling you to balance operational standardization with on-the-ground adaptability. By unifying leasing, maintenance, and financial management into a single platform, you can drive greater efficiency, reduce operational costs, and enhance your ability to scale.
- Automate repetitive tasks and manage by exception: Use AI-powered workflows to handle leasing inquiries, maintenance requests, and vendor management so teams can focus on higher-value work.
- Support Compliance & Risk Management: Implement a single, centralized oversight structure to streamline housing compliance across safety standards, financial reporting, and regulatory requirements, which reduces administrative burden and mitigates risk.
- Improve Staffing Efficiency: Reduce duplicate data entry and manual handoffs so teams can spend less time reconciling work across systems and more time supporting residents and property performance.
- Optimize Costs: Realize significant cost savings with a demonstrated 83% reduction in staff time spent on key processes like month-end close and move-outs, ensuring greater operational agility.
Built-in AI for Smarter Property Management
RealPage OneSite uses AI-powered automation, in-app guidance, and real-time insights to help property teams complete routine work faster and with more consistency. Teams can use guided workflows, proactive recommendations, and role-based dashboards to support onboarding, reduce repetitive tasks, and keep critical operational activity moving across the portfolio.
Empower Property Teams with Intuitive Software & AI
Simplify daily operations, accelerate decision-making, and enhance productivity with OneSite’s user-centric design and AI-driven insights.
Discover the Power of Intuitive Interfaces and Intelligent Automation in Action.
OneSite property management software delivers a streamlined, adaptive user experience designed for faster navigation, clearer task ownership, and more consistent execution across property teams. Lumina AI-powered capabilities help surface guidance, automate routine steps, and support faster decision-making in the workflows multifamily teams use every day.
Experience firsthand how role-based dashboards, proactive recommendations, and automated workflows empower your property teams—enabling them to achieve more every day, boost resident satisfaction, and drive operational excellence across your entire portfolio.
RealPage Onesite Features
Designed for You, for How you Want to Work
New OneSite property management software offers an intuitive, mobile friendly interface that works wherever you do. Its modern design ensures quick adoption with minimal training.
AI Empowerment, Simply Built-Ins
Leverage AI assistance to simplify tasks – just ask, “How do I create a purchase order?” Use AI to recommend vendors, automate rent collections, and send proactive reminder, ensuring smarter and more efficient operations.
Work Smarter, Not Harder
Unlock powerful multi-tasking capabilities and seamless navigation to manage multiple properties and accounts effortlessly. Work on collections in one tab, while helping a resident on another without breaking your workflow.
Focus on What Matters Most
Personalized dashboards keep your most critical tasks front and center, tailored to your specific role and priorities. Navigate effortlessly across the resident lifecycle - from move-ins to renewals - with task tiles that keep you informed and organized.
Save Time with Automation
Automate time-intensive processes like month-end close, renewals, and move-outs. Reduce a 7-minute task to just 30 seconds and focus on value-added work.
Maintenance Management Visibility
OneSite’s mobile-friendly, fully integrated apartment property management software streamlines maintenance tasks - from automated work orders to real-time inventory insights - for quicker resolutions, lower costs, and improved resident satisfaction.
Video Case Study: A Partnership for Operational Excellence
Managing 60,000 units across affordable, market-rate, and military properties, learn how The Michaels Organization transformed their operations and streamlined property management with RealPage OneSite.
Watch Video Case StudyOneSite Property Management Software FAQs
What is OneSite property management software and how can it simplify multifamily operations?
OneSite property management software consolidates leasing, maintenance, accounting, and operations into a centralized platform. With AI-enabled workflows and cross property capabilities, it simplifies processes, reduces manual tasks, and boosts NOI across your property portfolio.
How does Lumina AI copilot enhance property management efficiency?
Lumina AI copilot supports OneSite users by automating routine property management tasks, like month-end close and move-out processing, often saving teams up to 80% of their time. It enables intelligent execution of common tasks through prompts, actions, and insights.
Who is OneSite property management software for?
OneSite is designed for multifamily owners and operators, property management companies, onsite teams, regional managers, centralized operations teams, and portfolio leaders. It supports operators managing conventional multifamily, student, affordable housing, tax credit, military, and senior living properties.
What support resources are available for OneSite users?
RealPage offers robust support via Customer Portal, which includes 24/7 access to live chat, case management, a comprehensive knowledge base, and interactive tools like the OneSite User Checklist and troubleshooting guides. Click Here for Property Management Support.
Where can I access resource materials to help me adopt new OneSite?
RealPage provides existing OneSite users with topical webinars, instructional videos, extensive and searchable online help, and downloadable guides. Please access the links below:
- RealTips - Classic & new OneSite Side-by-Side How to Steps
- Product Update Portal - For the latest on updates and releases
- Online Help Center for New OneSite
- View Class Schedule & Register - FREE Instructor-led, Topical Training Webinars with Q&A
If you are looking for one continuous, instructor-led class for your users, please contact your account rep for a paid training proposal.
What if I need more help transitioning to new OneSite?
We understand that our customers often have unique requirements. Email us at newonesiteadoption@realpage.com to inquire about eligibility for Advisory Services.
Services are provided virtually but may also be available in person. Customer is responsible for advisor travel expenses if the advisor travels to their location.
Advisory calls may be organized to support key decision maker participation (i.e.Operations, Finance/Accounting, Marketing).
We suggest that at least two decision makers but no more than five total customer team members participate on each call.
A copy of the sample SOW is available upon request.
How does OneSite help property teams work more efficiently?
OneSite helps property teams automate routine tasks, use role-based dashboards, manage by exception, and keep leasing, maintenance, resident, and operational workflows connected. This reduces time spent switching between systems, spreadsheets, and manual follow-up.
How is OneSite different from manual processes or disconnected systems?
Manual workflows and disconnected tools often require teams to reconcile data, duplicate work, and rely on inconsistent property-level processes. OneSite brings core property management workflows into one platform, giving teams a more consistent operating model and clearer portfolio-wide visibility.
How does OneSite connect to other RealPage solutions?
OneSite connects to the broader RealPage operating ecosystem, including solutions for AI Operations Agent, Resident Experience, Financial Management, Spend Management, Document Management, Maintenance Management, and other portfolio performance workflows.
