Resident Experience

Engage residents, improve retention, grow ancillary revenue and build a stronger apartment community.

Resident Apartment Living:
Make the Experience Exceptional.

From convenient, loyalty-building resident communications to full online payments and renewals, the RealPage® online resident experience software platform for multifamily helps you stay connected and focused on building experiences that motivate engagement, build loyalty and revenue, and boost your property’s online reputation.

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Tap Into the Power of the Fully Engaged Resident

When you put the 4 Rs to work, you’ll see how Retention and Renewals, Reputation and Revenue can combine for a successful multifamily resident engagement program.

ActiveBuilding® Resident Portal and eCommerce Platform

Connect residents to each other and to staff, enable them to pay rent, submit service requests, manage packages, and reserve and pay for community amenities and more, anytime from anywhere.

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Virtual Payments

Increase on-time rent for better monthly cash flow—and increase resident satisfaction—by offering convenient, contactless payment options and remote processing for your property.

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Contact Center for Maintenance

Efficiently manage multifamily community service requests 24/7/365 and reduce emergency response times, ensuring residents receive prompt, professional responses and status.

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Modern Message® Community Rewards™

The apartment industry’s only resident engagement and loyalty platform, offering digital reward points for interactions across the resident journey from surveys to contests, online rent payments and more.

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Deposit Alternatives

Generate ancillary revenue without losing leases from high-cash deposits—at a fraction of the cost of other solutions, reducing move-in costs for prospective renters and boosting leases for your property.

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Discover the power of happy residents with RealPage Resident Experience solutions.