IT Support That Grows With You
Growing a real estate business requires a significant investment in IT resources. Outsourcing through RealPage SmartSource IT unburdens your business from unpredictability and unexpected costs of technology, while providing better execution across IT. Offerings include desktop support, cloud storage, server hosting, IT consulting, and tailored IT services specific to the multifamily industry. With hundreds of experienced information technology professionals, SmartSource IT offers a comprehensive set of IT solutions to help you focus on your core business of property management.
Lower Technology Costs
We provide more IT capacity when you need it and less when you don’t. Pay only for what you use.
Secure Data
With SmartSource IT, every endpoint is protected by the latest anti-virus and anti-malware solutions, with latest in data and threat detection services.
Disaster Recovery
As the fifth largest SaaS data center in the world, with full redundancy and 24/7 monitoring, your data is protected from the unexpected.
Transparency
Our dedicated technical account management team gives you complete visibility and control with monthly service level reporting of ticket trends and server uptime reports.
IT Services
Support
- End-User Support (Corporate & Property)
- Microsoft Cloud Solutions Provider–License Managment and Support
- Technical Purchasing Services (Dell and HP Partnerships)
- Business Center Support
- Technical Account Management
Hosting
- Fully-Managed Hosting Services
- Infrastrature as a Service (IaaS)
- Engineering Support
- Data Backup Services
- 24/7 Network, Security & Server Monitoring
Services
- SharePoint Hosting & Administration
- IT Project Management & Consulting
- Virtual CTO Services
- Professional Services
- Mobile Device Management
- Telephony – Microsoft Teams/Skype
Design
- Voice, Video & High-Speed Internet Access
- Access Control & Closed-Circuit TV
- Audio-Video & Lifestyle Amenities
- Internet of Things (IoT) & Smart Apartments
- Student Housing Technology Services
Other Services
Office 365 Management
As a Tier 1 Cloud Solution Provider for Microsoft, SmartSource IT is uniquely positioned to resell, manage, and support your Office 365 licensing with our multifamily-specific offering.
Multifamily It Consulting
Our experienced technicians and Cloud engineers understand both multifamily and IT and can provide in-depth knowledge of IT computing best practices, no matter what challenges you face.
Technical Purchasing
RealPage’s superior buying power gets you the best technology at the best price. We help purchase, install and set up any PCs, laptops, printers and network hardware that are needed.
Email Solutions
Improve productivity across your corporate and property offices through reliable, highly available email management solutions that fit your budget.
Let SmartSource Managed IT support you, with 20 years of real estate technology experience and the expertise that comes supporting thousands of multifamily clients.
Stay Updated: IT Outsourcing Webcasts & Videos
Design / Resident Technology Services
Throughout both new construction and existing building renovations, smart design can make a huge difference. With Resident Technology Services from RealPage, you can rest easy knowing that our team of experts can provide you with a full range of design solutions!
Become an Insider: Research & Articles
An End to Windows 7: How to Keep the Lights On with Outsourced IT Services
The clock is ticking for Windows 7. In less than a year, Microsoft will stop supporting and providing security updates…
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How to Protect Sensitive Multifamily Data with Outsourced IT Services
In the constantly revolving internet technology world that seemingly is getting faster and smarter…
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Ensuring Security and Visibility for Multifamily I.T.
In the steady churn of multifamily properties, a portfolio’s I.T. integrity can get lost.
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Why “Outsourcing” is No Longer a Dirty Word for Multifamily IT
Not many multifamily IT departments can say that they make a direct positive contribution to the bottom line.
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