Purposefully Built for the Property Management Industry
SmartSource IT delivers a better IT experience, by using the latest tools to monitor, manage, and secure
your IT environment, your organization will have a roadmap to stay ahead of today’s changing technology.
With more than 20,000 devices under management, your IT environment is backed by our best practices
garnered from years of IT management and our 400+ IT professionals.
SmartSource IT controls your expenses with RealPage volume purchase agreements, while providing
fixed-cost End User Support, allowing your company to focus on your goals: increasing NOI,
moving forward with your strategic vision for Property Management, and your resident’s safety.
Our front-line Help Desk keeps your team productive, while we secure your data from cyber threats.
As your IT needs increase, SmartSource IT leverages its broad team with
specialized skills to scale your business.
End User Support
Our exceptional technical support service offers unlimited access to our team of
experts, so you stay productive.
We’re a Microsoft Gold Cloud Service Provider that advises, supplies and manages
your Microsoft licenses.
SmartSource partners with best-in-class security company Blackpoint Cyber to
manage, detect and respond to threats with a 24/7 security operations center.
Protective DNS Service
Today’s businesses need secure, private and visible control over internet
traffic. SmartSource partners with Webroot to create a highly secure, resilient
and manageable connection to the internet.
Backup & Recovery Service
We protect your data using Afi’s complete and accurate Microsoft 365 Backup and
Security Awerness Training
Continuous staff training with phishing testing and reporting to keep your team
cognizant and vigilant.
Hardware Purchasing & Procurement
Let us assist with identifying the appropriate equipment and procuring it for
your team. No need to determine which vendor and model is best.
Implement IT best practices, such as migrating servers to the cloud, SharePoint
development and deployment, and implementing Mobile Device Management or
Why SmartSource IT
In today’s environment of hacking and ransomware, a top-notch IT partner is critical. Not all
IT providers are created equal. Some of our differentiators are:
Emphasis on a single industry allows us to
stay ahead of the ever changing and complex cybersecurity threats unique to property management. Our
mission is to keep your data safe and your staff productive with the right technology tools for property
Purposefully Built for Property Management
At SmartSource IT we focus solely on the
property management industry so that our expertise is not diluted with focus outside our scope of
excellence. This strategic concentration on property management allows us to enhance the services we
provide our clients.
Technical Account Management
A benefit of working with SmartSource IT is
a trusted advisor and partner that gets to know your business personally — your Technical Account
Timely Response & Resolution
Critical issues receive a less than
60-minute response time. Our extended hour help desk support means your business needs are met when you
need them. Monday - Friday 7:30 a.m. - 9 p.m. CT.
Certified, Qualified, Technicians
We hire the best, period. Our technicians
have many certifications COMP TIA A+, Microsoft and Cisco.
We believe in offering the best service at a
competitive price. We know there are IT companies out there cheaper than us. We focus on trusted,
reliable, quality solutions for all our clients, not inexpensive band-aids.
Keep your data safe and your team productive with RealPage SmartSource IT.
SmartSource partners with best-in-class security company Blackpoint Cyber to provide real-time threat response with a 24/7 Security Operations Center. As a Blackpoint Cyber partner RealPage SSIT brings state-of-the-art network security to the Property Management Industry.
Realtime Threat Response
Manage, Detect & Respond (MDR)
Best in class security with Blackpoint Cyber
24/7 Security Operations Center
Former US Intelligence cyber experts
Security Awareness Training
Ongoing training program that significantly reduces the risk of security breaches through phishing simulations based on real-world attacks and training that covers relevant security and compliance topics
Protective DNS Service
Ensure the security and privacy of your internet connectivity
Rise in encrypted traffic means firewalls can’t inspect all connections
Provided by industry leader Webroot
Backup & Recovery Service
Preemptive backups triggered by Afi AI engine to preserve latest versions of data before ransomware encryption
Backup Office 345, Teams, SharePoint, OneDrive with 100% fidelity
With RealPage SmartSource, Expert IT Knowledge Leads to
Cassie Johnson of Tricap Residential Group in Chicago
received the technology partner, industry expertise and RealPage systems knowledge
she needed when she switched to RealPage® SmartSource™ IT.
SmartSource™ Full-Service IT Experts Aligned
with Business Needs
BH Management trusts RealPage® SmartSource™ IT for support
and advice through cyclical changes in their real estate operations, maintaining
efficient technology resources, protecting their investments, and empowering
successful business decisions.
Streamline Daily Operations and Reduce IT Expenses
Growing your business requires a significant investment in
IT resources. RealPage SmartSource IT helps you manage and reduce those costs while
increasing performance across your portfolio. RealPage SmartSource IT offers
hosting, support and other custom technology based on your unique needs and business
Why Outsourcing Property Management IT Makes So Much
Stop spending hours managing IT issues and focus on your
future by outsourcing with RealPage SmartSource IT. In this video, you’ll learn that
no matter what asset class you own or manage, SmartSource IT makes financial and
operational sense. Flexible and comprehensive, SmartSource does the heavy lifting
and can scale up or down as your needs change. And you’ll be supported by top IT
professionals who know property management real estate. Put your money where your
growth is and move to SmartSource IT.
RealPage SmartSource IT: The Smart Choice for Business Voice
RealPage SmartSource IT makes integration of Microsoft 365 Business
Voice easy. Get calling, audio conferencing and a call menu system to instantly route
customers to the right department from any location on any mobile device.