Resident Screening

Maximize revenue without adding risk. Our advanced resident screening solutions provide the insights, flexibility and confidence to keep your bottom line healthy.

man using tenant screening services for background checks

Lease with Confidence

RealPage ® Screening solutions give you the tools, knowledge, and insight you need to lease with confidence while mitigating risk. We use the industry’s largest rental payment history database, in-depth criminal background information and extensive credit checks – including credit reporting from Experian, Equifax and Transunion – to help ensure you keep your property and residents secure.

Resident Screening Solutions That Improve Your Bottom-Line

Leading PMCs have realized up to a 59% reduction in skips and evictions

Reduce bad debt

Leverage data calibrated across 30M+ historical data points

AI Screening

Resident screening, reimagined.

AI Screening

RealPage ® AI Screening goes beyond traditional credit-based evaluations by incorporating data-driven insights gained through advanced analytics to support consistent, informed evaluation of rental applications. It can reduce bad debt and financial loss with the industry’s first, AI-enabled scoring model, which also offers:

  • Advanced, data-driven scoring built to meet the needs of the multifamily industry.
  • Seamless integration with your existing rental application and leasing process, no matter what property management system you’re using.
  • Leveraging one of the industry’s largest rental history databases with over 30M application records.
  • An important recommendation tool to support consistent application review and operational efficiency.
  • Supports individualized review, where appropriate.
Learn More About AI Screening
How to Avoid Rental Fraud That Costs Multifamily Properties Millions of Dollars

See how advanced applicant screening and comprehensive prequalification can help identify instances of suspected fraud for immediate escalation and further investigation before move-in occurs.

Criminal History

Applicant screening and background checks consistently and fairly applied to help you find qualified residents faster.

  • Access to a comprehensive online national database that automatically searches its entire criminal and sex offender registry, where permitted.
  • Out-of-network criminal search options are available as an additional service for enhanced protection.
  • Premium Criminal Report displays offenses in categories based on their nature/type and severity.
  • Specify through your tool settings to assist with further individualized review, where appropriate.

Rental History

The industry’s largest database (30M+) of actual rental payment records.

  • Data from more than 20,000 reporting communities
  • Includes positive and negative data such as on-time payments, proper notice and late fees
  • Easy-to-read eviction reports and collection actions

This solution is designed to support consistent and objective application review and to align with applicable federal, state and local fair housing laws. It functions as a decision-support tool rather than an automated decision-maker and is intended to be used in conjunction with your established policies, including processes for individualized review and reasonable accommodations, where appropriate.

Feature
Benefits

Automated Fraud Detection with AI

Automated Fraud Detection with AI

Identifies suspicious patterns instantly, to help prevent fraud before lease approval.

Multi-Layer Identity Verification

Multi-Layer Identity Verification

We use these methods to confirm applicant identity: Knowledge based, device & network, document, biometric, and contextual to help identify fraud early.

Flexible Income Verification (Bank, Payroll, Docs)

Flexible Income Verification (Bank, Payroll, Docs)

Verifies income quickly and accurately while reducing manual leasing work.

Real-Time Verification Results

Real-Time Verification Results

Usually delivers instant recommendations to accelerate leasing and improve prospect experience.

Risk Scoring & Decision Support

Risk Scoring & Decision Support

Combines multiple signals to determine an overall risk assessment based on the client’s leasing criteria

Seamless Leasing Workflow Integration

Seamless Leasing Workflow Integration

Embeds screening and verification recommendations into existing systems to minimize friction and errors.

Portfolio-Wide Insights & Reporting

Portfolio-Wide Insights & Reporting

Provides visibility into performance across your portfolio.

Uncovering the Impact of Rental Application Fraud in Multifamily

RealPage’s 2024 National Multifamily Fraud Research Study results may change how property managers think about tenant screening. Our white paper delivers data-driven clarity about the causes of rental fraud and fraud prevention solutions.

Get Started with Advanced Resident Screening

Stay Informed

Frequently Asked Questions

1 Not available for Illinois IDs
2 Rent Reporting Will Motivate Seven in 10 Renters to Make More On-time Payments (globenewswire.com) (TransUnion (2019).
3 This is subject to change without prior notice, but your monthly rental payments will be reported to at least one of the three major bureaus during your subscription to RealPage Rent Reporting. 
4 Please note, RealPage is not a credit bureau and does not have direct influence over any aspect of credit bureau consumer profiles or credit scores calculated by the bureaus. Each bureau to which we report your rental payment information will determine, in its sole discretion, whether and how to use that information.