Resident Utility Billing Services
One-bill convenience for your residents. One powerful platform for your business. Uncover hidden revenue, boost collection rates, and increase NOI with the industry’s most advanced utility billing services platform.
Apartment Resident Utility Billing Just Got Easier
Cut Costs, Simplify Billing, Conserve Resources
The RealPage Resident Utility Billing solution provides everything required to launch and manage a successful resident utility billing and cost recovery program at your multifamily properties. The RealPage resident utility billing platform gives you configurable options for convergent or utility-only statements and rent ledger.
Resident OneBill delivers a statement bill to residents detailing their allocated utility charges and may include other line items for rent, amenity fees, balance carry-overs and any other charges reflected in their resident ledger for the month.
This service sends a full-page statement bill (option for postcard with privacy seal) to residents, detailing their allocated utility charges.
Utilities With Remittances
Monthly statement of calculated utility charges provided to residents each month with remittances of those charges processed via RealPage Payments rather than onsite staff.
Resident Billing Built For Your Objectives
Common Billing Methods
RealPage Utility Management delivers all common RUBS and submetering billing methods used across the U.S., as well as multiple methods at the same property (as needed).
In fact, we make different property management software on different properties seamless. RealPage Utility Management interfaces with all major property management software systems, which allows us to automatically identify billable residents and upload accounts receivable (A/R) charges.
Generate & Process Final Bills
Life is simple with multiple ways to generate and process final bills. This includes automated processes and the ability to generate them within other property management software systems such as OneSite.
Utility Cost Recovery Made Simple
Easy And Flexible
Include rent and utilities on one bill. Integrate billing with your property management system. Configure bills as you wish. We make it easy.
On-Time And Accurate
RealPage’s redundant data verification process ensures that resident billing is fast and accurate, maximizing recovery.
eBill and other billing and payment options are available so residents can process and pay rent and utilities as they wish.
Superior Service And Support
Assist both property managers and residents. RealPage offers the longest customer care hours in the business, available 7 days a week.
Legal And Regulatory Support
RealPage’s in-house legal team is the largest, most experienced in the industry. Rest assured they are monitoring and responding to legislative activity to represent your interests.
Experts In Multifamily Utility Billing
Our regulatory team maintains a national database of state, county and municipal laws, ordinances and regulations affecting submetering, billing, and energy management.
RealPage’s regulatory legal team has extensive multifamily billing experience, so we know the methodologies that will improve your bottom line and resident satisfaction.
RealPage ascribes to the highest data security and financial controls in the industry. This includes adherence with international, federal, state, local, Card Association and NACHA rules.
RealPage maintains software interfaces to ensure that software upgrades go smoothly. With RealPage’s interface you manage your data directly from your property management software portal.
Status Tracker is a real-time tool that syncs directly with the project management systems used by RealPage. You can see notes, schedule dates completed and respond to request for files.