Resident Utility Billing Services

Simplify billing for residents and streamline your business operations. Maximize revenue, improve collection rates, and enhance NOI using our cutting-edge utility billing services platform.

Resident Utility Billing Services

Apartment Resident Utility Billing Just Got Easier

Cut Costs, Simplify Billing, Conserve Resources

The RealPage Resident Utility Billing solution provides everything required to launch and manage a successful resident utility billing and cost recovery program at your multifamily properties. The RealPage resident utility billing platform gives you configurable options for convergent or utility-only statements and rent ledger.

Resident Onebill

Resident OneBill delivers a statement bill to residents detailing their allocated utility charges and may include other line items for rent, amenity fees, balance carry-overs and any other charges reflected in their resident ledger for the month.


This service sends a full-page statement eBill to residents, detailing their allocated utility charges.

Utilities With Remittances

Monthly electronic statement of calculated utility charges provided to residents each month with remittances of those charges processed via RealPage Payments rather than onsite staff.

Resident Billing Built For Your Objectives

Common Billing Methods

RealPage Utility Management delivers all common RUBS and submetering billing methods used across the U.S., as well as multiple methods at the same property (as needed).

Seamless Integration

In fact, we make different property management software on different properties seamless. RealPage Utility Management interfaces with all major property management software systems, which allows us to automatically identify billable residents and upload accounts receivable (A/R) charges.

Generate & Process Final Bills

Life is simple with multiple ways to generate and process final bills. This includes automated processes and the ability to generate them within other property management software systems such as OneSite.

Minimize Utility Waste and Risk with RealPage Managed Alerts

Avoid common utility problems in your communities with a Utility Expense Management solution that effectively identifies and resolves issues for you.

Utility Cost Recovery Made Simple

Easy And Flexible

Include rent and utilities on one bill. Integrate billing with your property management system. Configure bills as you wish. We make it easy.

On-Time And Accurate

RealPage’s redundant data verification process ensures that resident billing is fast and accurate, maximizing recovery.

Resident Convenience

eBill and other billing and payment options are available so residents can process and pay rent and utilities as they wish.

Superior Service And Support

Assist both property managers and residents. RealPage offers the longest customer care hours in the business, available 7 days a week.

Legal And Regulatory Support

RealPage’s in-house legal team is the largest, most experienced in the industry. Rest assured they are monitoring and responding to legislative activity to represent your interests.

Experts In Multifamily Utility Billing

National Database

Our regulatory team maintains a national database of state, county and municipal laws, ordinances and regulations affecting submetering, billing, and energy management.

Extensive Experience

RealPage’s regulatory legal team has extensive multifamily billing experience, so we know the methodologies that will improve your bottom line and resident satisfaction.

Data Security

RealPage ascribes to the highest data security and financial controls in the industry. This includes adherence with international, federal, state, local, Card Association and NACHA rules.

Create Efficiencies

RealPage maintains software interfaces to ensure that software upgrades go smoothly. With RealPage’s interface you manage your data directly from your property management software portal.

Real-Time Data

Status Tracker is a real-time tool that syncs directly with the project management systems used by RealPage. You can see notes, schedule dates completed and respond to request for files.

More Utility Management Solutions

Strategies to Improve NOI Through Better Utility Management

Are you maximizing your utility cost recovery? This webcast will discuss industry best practices and new ways to maximize your recovery so you are not left footing the utility bill.

Stay Informed