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Utility Management Solutions

RealPage® Utility Management helps you take control of energy conservation and billing at your properties.

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Utility Management Solutions Deliver Savings and Conserve Energy

RealPage Utility Management enables multifamily property owners, operators and fee managers to reduce their utility management expenses while providing a platform for billing ancillary services. For more than two decades, RealPage has worked alongside its multifamily housing clients and their residents to save time, money and precious energy.

Whether you’re looking to install a new system or retrofit an existing system, you can rely on the RealPage Utility Management team to handle your water, electricity, and gas submetering. We use only code-compliant equipment, and provide a variety of solutions—from end-to-end installation to ongoing maintenance and service—so you can choose the service that best suits your needs and budget.

Utility Management Includes:


Resident Billing delivers full service billing, payments, and reporting.

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Submetering allows RealPage to allocate utility costs to residents based on actual consumption.

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Utility Expense Management tracks your properties’ usage, expense, and rate data.

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Resident Epay assures account receivables turn efficiently.

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Energy Management helps you use less energy and pay less for what you use

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Utility Benchmarking is your essential pulse on the market and indicates how your properties measure up.

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“RealPage Resident Billing has been a valuable asset to CAPREIT. One of my first tasks, when I initially joined the firm, was to analyze the portfolio for the utility expenses. And what I discovered were gaps across the portfolio, inconsistencies, and multiple vendors. So RealPage was able to help me go through the portfolio and evaluate opportunities that we were missing, and it has been really phenomenal for us.”

Stephen Catarinella, Vice President of Acquisitions & Business Development Manager, CAPREIT

Reduce Costs Through Energy Management Essentials

Essentials of Energy Management Webcast

What are the essentials of energy management for multifamily companies and how do you ensure you don’t fail?

In this webcast we help explain what that means and how to figure it all out. In addition, you’ll learn how to leverage your utility data to help you use less energy and pay less for what you use. They’ll also share some of the common challenges that can derail a well-intended energy management program like:

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How To Reduce Risk and Avoid Pitfalls Through Utility Billing Compliance

Reduce Risk in Utility Management Webcast

Join Jeff Peterson, VP of Utility Management and Legal VP Mike Semko with moderator Gina Tito to learn how to avoid the pitfalls of utility management.

This one-hour webcast explains how to manage risk and keep your utility cost recovery program compliant. In addition, you’ll hear the latest regulatory updates affecting multifamily utility management across the country.

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Utility Management Solution Overview Preview

Watch this brief overview to see all the ways RealPage utility management solutions help you recover more vacant utility costs, improve resident utility bill on-time payments, add one-bill convenience for residents, and save money and time on resident utility invoicing.

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Utility Cost Recovery Review by Brandon Winter

As Project Manager for Equity Residential, Brandon Winter was looking for more insight into his resident utility billing recovery program. That’s exactly what he got when he started utilizing the new RealPage Utility Management interface.

In this video, he discusses how the RealPage solution has helped uncover trends and streamline the resident utility cost recovery process, which has enabled him to more efficiently process resident utility billing and recover costs across 300 properties.

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Real-Life Utility Expense Stories – And How To Avoid Them

Call them cautionary tales… These real-life utility expense stories could happen to any property management business. Find out how to reduce your risk of encountering them in your own communities, today.

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Become an Insider: Utility Management News & Articles

Navigating the Energy Map with Utility Management

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Apartment properties stand as one of the nation’s largest consumers of energy. As owners and operators feel the growing impact on their operations, the ever-evolving world of utility management shows a lot of promise in controlling costs and increasing both asset value and savings.

In 1978, new Federal Energy Regulatory Commission (FERC) policies began to open the nation’s electricity transmission system to retail suppliers, effectively allowing qualified generators and wholesalers onto the country’s grid to create wholesale market competition. READ MORE

Utility Management: Legislative and Regulatory Update

apartment living room undergoing rennovations

Here’s the latest in multifamily utility billing compliance for the states of California, Ohio and Texas:

California Senate Bill 7 (SB 7) was signed into law in 2016 by Gov. Jerry Brown. By its terms it becomes effective as of Jan. 1, 2018. All properties that request a water connection from a water utility after that date must demonstrate that the units at the property will contain submeters to measure water consumption.

Additionally, multifamily operators must include specific language in their lease disclosures for water and sewer billing and may need to modify existing submetered set-ups to comply. READ MORE

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