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Utility Expense Management

Discover Usage Spikes Fast. Identify Utility Service Theft. Minimize Late Fees.

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Utility Expense Management

Why Care About Utility Expense Management?

An effective utility expense management program helps you conserve energy while reducing risk, delays, and vacant unit costs. Our program goes further, however. Designed to help you control costs, we help you save on unnecessary utility charges.

How RealPage Reduces Your Utility Expense

Our expense management processes and automation quickly capture not only the total amount due but also line items and metrics such as effective rate and usage. RealPage tracks your invoices, then actively works to reduce late fees by capturing invoices quicker, paying faster, and continually monitoring missing utility bills. Performance reports including metrics provide insights and show savings.

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Utility Expense Management Delivers Cash Flow and More

Identify Utility Theft

Recapture utility bills that haven’t been appropriately transferred to residents.

Minimize Late Fees

Your properties’ utility invoices are processed and paid fast, minimizing late fees.

Discover Usage Spikes Fast

Get quick alerts on unusual water, gas and electric consumption.

Manage Rate Changes

Make your forecast and budget more reliable.

Minimize Shut-Offs

The process automatically flags missing bills, immediately addresses utility notices, and minimizes shut-offs.

Guarantee Financial Security

Transparency and insight into what is for many firms the second largest category of controllable operating cost.

Comprehensive Utility Expense Management for Your Properties


How does your properties’ utility use compare to your competitors? RealPage sustainability reports help you quickly score your properties for both water and energy.

Analytics & Reporting

Track month-over-month and year-over-year usage and cost. All available through RealPage’s advanced analytics tools and reports.

Rate Forecasting

Rate forecasting, our intelligence on rate changes can increase the accuracy of your forecasts. We research rate data regularly, using multiple methods and sources to make rate predictions more reliable.

Utility Budget Builder

Budget Builder combines historical consumption, rate data and rate forecast data to streamline budgeting for greater accuracy. Historical occupancy and weather data is also displayed to further assist in estimating your utility consumption and expense.

“We chose RealPage for utility expense management based on the relationship that we were able to build on over the life of our company, and the confidence that we have in the RealPage team and the RealPage product really led us down the path that utility expense management through RealPage was the way to go.”

Stephen Catarinella
Vice President of Acquisitions & Business Development Manager, CAPREIT

Resident Billing Built For Your Objectives


RealPage Utility Management delivers all common RUBS and submetering billing methods used across the U.S., as well as multiple methods at the same property (as needed).


In fact, we make different property management software on different properties seamless. RealPage Utility Management interfaces with all major property management software systems, which allows us to automatically identify billable residents and upload accounts receivable (A/R) charges.


Life is simple with multiple ways to generate and process final bills. This includes automated processes and the ability to generate them within other property management software systems such as OneSite.


We take every precaution to protect your data. Our pledge is backed by the highest level of industry certifications: SSAE-16 and PCI Level 1.

5 Ways to Reduce Utility Expenses

Read this free ebook to learn how to avoid utility late fees and reduce your overall utility expenses.

utility management solutions and utility billing services

Utility Management Solutions


Resident Billing delivers full service billing, payments, and reporting.

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Submetering allows RealPage to allocate utility costs to residents based on actual consumption.

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Utility Expense Management tracks your properties’ usage, expense, and rate data.


Resident Epay assures account receivables turn efficiently.

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Advanced Analytics helps you monitor and control your utility costs with precision.

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Utility Benchmarking is your essential pulse on the market and indicates how your properties measure up.

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