Utility Expense Management

Discover Usage Spikes Fast. Identify Utility Service Theft. Minimize Late Fees.

Utility Expense Management

Why Care About Utility Expense Management?

An effective utility expense management program helps you conserve energy while reducing risk, delays, and vacant unit costs. Our program goes further, however. Designed to help you control costs, we help you save on unnecessary utility charges.

How RealPage Reduces Your Utility Expense

Our expense management processes and automation quickly capture not only the total amount due but also line items and metrics such as effective rate and usage. RealPage tracks your invoices, then actively works to reduce late fees by capturing invoices quicker, paying faster, and continually monitoring missing utility bills. Performance reports including metrics provide insights and show savings.

Utility Expense Management Delivers Cash Flow and More

Identify Utility Theft

Recapture utility expenses that haven’t been appropriately transferred to residents.

Minimize Late Fees

Your properties’ utility invoices are processed and paid fast, minimizing late fees.

Discover Usage Spikes Fast

Get quick alerts on unusual water, gas and electric consumption.

Manage Rate Changes

Make your forecast and budget more reliable.

Minimize Shut-Offs

The process automatically flags missing bills, immediately addresses utility notices, and minimizes shut-offs.

Guarantee Financial Security

Transparency and insight into what is for many firms the third largest category of controllable operating cost.

Comprehensive Utility Expense Management for Your Properties


How does your properties’ utility use compare to your competitors? RealPage sustainability reports help you quickly score your properties for both water and energy.

Analytics & Reporting

Track month-over-month and year-over-year usage and cost. All available through RealPage’s advanced analytics tools and reports.

Rate Forecasting

Rate forecasting, our intelligence on rate changes can increase the accuracy of your forecasts. We research rate data regularly, using multiple methods and sources to make rate predictions more reliable.

Utility Budget Builder

Budget Builder combines historical consumption, rate data and rate forecast data to streamline budgeting for greater accuracy. Historical occupancy and weather data is also displayed to further assist in estimating your utility consumption and expense.

“We chose RealPage for utility expense management based on the relationship that we were able to build on over the life of our company, and the confidence that we have in the RealPage team and the RealPage product really led us down the path that utility expense management through RealPage was the way to go.”

Stephen Catarinella
Stephen Catarinella
Vice President of Acquisitions & Business Development Manager, CAPREIT

5 Common Mistakes to Avoid in Processing Utility Invoices

Learn How to Optimize Cash Flow, Increase Visibility, Save Time and Money

Don’t miss this enlightening webcast led by RealPage Utility Management experts Tamra Goodman, Jacki Caputo and Howard Berends. Discover all that a high-performance utility expense management program can do for you, such as tracking usage, expenses and other invoice data. Find out how to avoid common mistakes and make the most of every cost-saving opportunity.

Utility Invoice Processing Webcast Cover

Reduce Costs Through Energy Management Essentials

Essentials of Energy Management Webcast

What are the essentials of energy management for multifamily companies and how do you ensure you don’t fail?

In this webcast we help explain what that means and how to figure it all out. In addition, you’ll learn how to leverage your utility data to help you use less energy and pay less for what you use. They’ll also share some of the common challenges that can derail a well-intended energy management program.

How To Reduce Risk and Avoid Pitfalls Through Utility Billing Compliance

Reduce Risk in Utility Management Webcast

Join Jeff Peterson, VP of Utility Management and Legal VP Mike Semko with moderator Gina Tito to learn how to avoid the pitfalls of utility management.

This one-hour webcast explains how to manage risk and keep your utility cost recovery program compliant. In addition, you’ll hear the latest regulatory updates affecting multifamily utility management across the country.

More Utility Management Solutions

Stay Informed: Multifamily Utility Expense Management Videos

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Utility Management Solutions Overview Presentation

How to get vacant cost recovery, submetering, and utility billing services in one solution.

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Are You Ready for California SB-7 Water Submetering?

Learn the who, what, why, when and how the new California law requiring submetering in all new multifamily construction.

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Utility Cost Recovery Review by Brandon Winter

How Equity Residential increased their overall utility cost recovery rate while saving significant time processing utility bills for over 300 properties.

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Utility Billing Solution Review by Carter-Haston

How Carter-Haston reduced apartment resident late utility payments by over 80%.

Become an Insider: Utility Expense Management Research & Articles

Energy Saving Projects Blog Post Image
Greystar Saves $6 Million on Utilities and Plans More Energy-Saving Projects

DeeAnne McClenahan says she’s always been a numbers nerd and loves pouring over energy and water usage data…

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Navigating the Energy Map with Utility Management

Apartment properties stand as one of the nation’s largest consumers of energy.

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Utility Management Regulatory Update Blog Post Image
Utility Management: Legislative and Regulatory Update

Michael Foote, VP of Legal/Utility Billing Compliance, at RealPage shares the latest news in multifamily utility billing compliance …

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Utility Management: Health is an Inside Job

Health is a hot topic these days. From insurance to lifestyle to diet, it’s anyone’s guess as to the best path to a long and healthy life.

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