Reduce Risk with Utility Billing Compliance Best Practices
Learn how to mitigate risk with utility billing compliance best practices.
Reduce Risk with Utility Billing Compliance Best Practices shares the knowledge needed to reduce risk and keep a utility cost recovery program compliant. In addition, the webcast will cover the latest regulatory updates affecting multifamily utility management across the country and share the compliance pitfalls RealPage found after examining thousands of leases.
Some topics this webcast will explore:
- Proper disclosure of the utility cost recovery program in the lease
- Compliant billing practices
- Maintaining ongoing compliance
- Which rules to follow when city, county or state laws differ?
- What law changes are state legislatures considering that might impact resident utility billing
Mike Semko is Vice President of Legal for RealPage and advises the company on corporate and regulatory issues. Prior to that, he was VP and legal counsel to the National Apartment Association (NAA) for nearly a decade.
Jacki CaputoSenior Director Risk and Compliance, RealPage Utility Management, RealPage, Inc.
Jacki has over 20 years of experience in the multifamily industry, 15 of which have focused on utility management. Her career in multifamily started at Equity Residential, followed by client support positions with NWP and AUM. She is an expert at helping multifamily portfolios optimize performance by keeping a pulse on industry trends and fostering close working relationships with her clients.
Jeff PetersonVice President, Legal Counsel, RealPage Utility Management, RealPage Utility Management (RUM)
Prior to joining the RealPage family, Jeff began his utility billing career with American Utility Management in the Engineering Department where he applied his expertise in Civil Engineering to submetering. Jeff compiled an extensive index of regulations dealing with all types of utility billing. Jeff supervises or processes regulatory matters for RUM, from property start-up review to governmental agency investigations. He holds regular dialogues with agencies such as NCUC, TCEQ, California DMS, as well as various state consumer protection departments. He is an active member of the Utility Management and Conservation Association Government Affairs Committee (UMCA), a group of utility industry leaders whose sole focus is lobbying and legislation review.