OneSite Property Management Software

Unlock efficiency, agility, growth with OneSite centralization and cross-property operations.

OneSite

Meet Lumina™ copilot! Learn how customers are unlocking operational efficiencies with cross-property capabilities and Lumina copilot support within new OneSite® Learn more about Property Management AI .

A Smarter Model for Multifamily Portfolio Optimization

OneSite enables regional and portfolio-level oversight while preserving the flexibility to retain site-specific control where needed. By centralizing and automating operations across leasing, facilities, maintenance, and financial management, apartment property teams can drive greater efficiency, reduce operational costs, and enhance their ability to scale.

With AI-powered maintenance dispatching, centralized leasing, and consolidated financial reporting, OneSite empowers operators to achieve:

  • Streamlined operations: Automated workflows reduce time spent on manual processes, allowing teams to focus on resident engagement.
  • Maximized efficiency: Shared services and digital oversight reduce errors, improve compliance, and optimize resource allocation.
  • Optimized costs: A demonstrated 83% reduction in staff time spent on key processes like month-end close, move-outs, and financial statements ensures significant cost savings and operational agility.

Centralized OneSite Property Management Benefits

Automate Repetitive Tasks, Manage Only the Exceptions

AI-driven workflows handle leasing inquiries, maintenance requests, vendor management, and resident communications - freeing teams to focus on strategy, not manual tasks.

Offload Compliance & Risk Management Overhead

A single, centralized oversight structure ensures housing compliance across safety standards, financial reporting, and regulatory requirements, reducing administrative burden and mitigating risk.

Reduce Errors & Optimize Staffing Allocation

Digital shared services minimize human error, ensuring accuracy while enabling teams to be positioned where they add the most value – whether at the property level or in centralized operations.

Built-in AI for Smarter Property Management

OneSite’s AI-powered automation, in-app guidance, and real-time insights revolutionize workflows—accelerating staff onboarding, improving retention, and increasing operational agility. By transforming traditional property management into a modern, centralized, and AI-driven ecosystem, OneSite enables property teams to drive NOI growth, deliver exceptional resident experiences, and maintain a competitive edge.

Increase Property Performance With OneSite® Innovations & Lumina™ AI

Customers are achieving up to 50% time saved performing supported actions in new OneSite by using Lumina copilot for intelligent execution of common tasks:

  • How-Tos / Instructions
  • Actions & Insights
  • Automation

See the AI advantage in action with support throughout new OneSite.

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Empower Property Teams with Intuitive Software & AI

Simplify daily operations, accelerate decision-making, and enhance productivity with OneSite’s user-centric design and AI-driven insights.

Discover the power of intuitive interfaces and intelligent automation in action.

OneSite software delivers a streamlined, adaptive user experience tailored for effortless navigation and rapid onboarding, combined with cutting-edge Lumina AI technology.

Experience firsthand how role-based dashboards, proactive recommendations, and automated workflows empower your property teams—enabling them to achieve more every day, boost resident satisfaction, and drive operational excellence across your entire portfolio.

Empower Property Teams
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Designed for You, for How you Want to Work

New OneSite offers an intuitive, mobile friendly interface that works wherever you do. Its modern design ensures quick adoption with minimal training.

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AI Empowerment, Simply Built-Ins

Leverage AI assistance to simplify tasks – just ask, “How do I create a purchase order?” Use AI to recommend vendors, automate rent collections, and send proactive reminder, ensuring smarter and more efficient operations.

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Work Smarter, Not Harder

Unlock powerful multi-tasking capabilities and seamless navigation to manage multiple properties and accounts effortlessly. Work on collections in one tab, while helping a resident on another without breaking your workflow.

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Focus on What Matters Most

Personalized dashboards keep your most critical tasks front and center, tailored to your specific role and priorities. Navigate effortlessly across the resident lifecycle - from move-ins to renewals - with task tiles that keep you informed and organized.

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Save Time with Automation

Automate time-intensive processes like month-end close, renewals, and move-outs. Reduce a 7-minute task to just 30 seconds and focus on value-added work.

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Maintenance Management Visibility

OneSite’s mobile-friendly, fully integrated platform streamlines maintenance tasks - from automated work orders to real-time inventory insights - for quicker resolutions, lower costs, and improved resident satisfaction.

Customer Stories

OneSite has helped our daily workflow, offering an array of benefits that have significantly enhanced our operational efficiency. One of the standout features is the flexibility it provides. We can now use any device to access the platform, ensuring that our team can stay connected and productive regardless of their location. This flexibility has proven invaluable, especially in our line of work where being on the move is often a necessity.

While adopting new software can be a challenge, our experience with RealPage demonstrates that it can be seamlessly integrated into existing workflows. The unified experience and the tangible benefits it brings to our daily operations have proven that the initial challenges are well worth the long-term gains.

Kent Bighinatti
Director of Information Technology, Westminster Company

I love that the new OneSite experience allows us to work in multiple sites at once. My role as internal support is made so much easier because of this! It allows me to multitask and quickly handle whatever is thrown at me.

I also love the task-oriented approach of the Tasks pages. They help our site team members to easily see and focus on what needs to be done.

Additionally, all the filters and search options make it quicker to find what you are looking for, which is a huge time saver.

The new OneSite experience is faster, more intuitive, and more flexible than classic OneSite, and allows our teams to be more productive.

Lacey Gilley
Director of Operational Performance, Irwin R. Rose and Company

Simplification and automation are essential technology focuses at Blue Ridge. As early adopters of the new OneSite experience, this allowed us to immediately meet those goals.

First, we migrated to Unified Amenities, which helped us standardize our community and property amenities across the portfolio. This is extremely valuable as we are also users of AIRM and RealPage Marketing solutions, including G5.

Our Superusers/System Administrators benefit from Unified Settings as it’s easier to search, edit, and push updates across the portfolio. We also love that you can compare settings between the business models or sister communities.

Next, we onboarded our site teams, starting with new hires and leasing specialists who instantly benefited from the design and efficiency of the platform. Taking actions in bulk, such as delinquency comments, notices to vacate, and move-ins/outs, have been some of their favorite features.

Currently, we are adopting the platform across all facets of our business, benefitting from new operational efficiencies that you can only obtain in the new OneSite experience, such as BULK month end close.

Gina Carter, CAPS, CAM, CALP
Vice President – Portfolio Operations, Blue Ridge Companies
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