A Senior Living Contact Center That Understands
Enlivant Vice President Rich Scarle had the opportunity to visit the RealPage Senior Living Contact Center and liked what he saw. In these representatives, he saw kindred spirits to his own Senior Living call center agents. They not only had all of the information they needed to help callers make an informed decision to set up a tour about his facilities, but he also saw genuine empathy for what the families were going through when selecting a senior living facility.
He’s been extremely happy with the results allowing his on-site teams to focus on the many other things they have to accomplish in a single day, while RealPage’s Senior Living Call Agents focus on giving callers the time and answers they need.
For more detail on RealPage Senior Living Products and Services, watch this overview video.