The open platform resident hub that connects your community, grows resident engagement, and drives incremental yield.

Resident Portal

Redefine the Resident Experience

The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable items—all while improving staff efficiency and increasing yield for your portfolio.

Reward Engagement and Boost Online Reputation

ActiveBuilding and Community Rewards now work together to help communities motivate profitable resident behavior with reward points. Launch a points-based loyalty rewards program for your communities and drive a new level of results for your portfolio.

  • Empower residents to monitor and earn points right from ActiveBuilding
  • Gamification that encourages camaraderie and competition
  • Resident-generated content that increases prospect appeal
  • Self-service rewards management that streamlines virtual Reward Card distribution and redemption
  • Review platform that’s #1 for reviews per property, with the highest online reputation score (4.31) of all review sites
ActiveBuilding Reward Apartment Engagement Graphic

Improve Staff Efficiency

ActiveBuilding helps on-site staff stay focused on delivering higher-value tasks by making self-service easy for residents, including:

  • Paperless payments
  • Service requests
  • Amenity, parking, storage, and rentable items reservations
  • In-app lease renewals
  • Renters insurance
  • Package tracking
Multifamily Staff Efficiency Graphic

Unlock Hidden Yield

Tap into revenue sources beyond rent with a powerful eCommerce platform that eliminates friction – for reservations, rentals, policies and more:

  • Manage and monetize amenity, parking, storage, rentable item and event reservations
  • Control amenity occupancy, guest attendance, available hours and staff approvals
  • Offer residents the convenience of adding amenity charges to their monthly bill – right from the app
  • Drive up to $32 per unit/year in savings from reduced claims and help increase resident compliance with eRenterPlan renters insurance integration
Unlock Property Management Yield Graphic

Keep Residents & Staff Connected

Through the ActiveBuilding mobile app, residents can stay connected and informed in real time, all via the channel they prefer. Empower them with:

  • Company-wide messaging
  • Community Wall
  • Special interest groups
  • Chat
  • Event notifications
Keep Tenants Connected Graphic

ActiveBuilding makes life easier for more than 3M+ residents every year

Save $32 per unit per year from eRenterPlan due to reduced claims

Improve staff efficiency through increased online payment adoption

Simplify Renewals

Make lease renewals easy and increase take rates by allowing residents to respond to time-sensitive, in-app offers with incentives and upgrades:

  • Fully integrated, in-app renewals, including offer selection and electronic document signing
  • Supports OneSite® or On-Site® renewal offers

Open-Platform Flexibility

Streamline processes, eliminate duplicate data entry and simplify reporting with bi-directional integrations to major property management systems for resident data, payments and maintenance requests.

Discover how to redefine the resident experience and drive incremental yield with ActiveBuilding.