Facilities Management

Raise service levels. Slash response times. Lower costs.

Facilities Management

Learn top tips for taking your facilities management to the next level.

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Today, running a maintenance department is more challenging than it’s ever been. How do you keep maintenance staff productive in the field, close service requests faster and ensure resident satisfaction? Join Ashley Lacy, RealPage Manager of Solution Account Management, and Damien Banks, Facilities Product Manager, for a discussion on current challenges and best practices in property maintenance.

Property Maintenance Software To Go

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Keep your maintenance techs out on the property and amaze your residents with faster service using RealPage® Facilities Maintenance Software with Mobile Facilities App.

RealPage property maintenance software lets you modernize your maintenance process. With RealPage you can quickly assign work orders and make-readies, view detailed reports, and perform move-in and move-outs lightning fast using your phone. You can monitor open jobs, measure performance to make improvements, and shorten response times while cutting costs.

Mobile Facilities Maintenance App

Seamless Integration

Facilities maintenance software integrates with OneSite Leasing & Rents and our Maintenance Contact Center Services giving you a single platform for property management and maintenance.

24/7 Resident Convenience

Residents can submit and track maintenance service requests 24/7 through the online resident portal .

Voice Recognition

Technicians in the field can add comments to any work order via the mobile app’s built-in voice recognition technology.

Tap-To-Talk Functionality

To update an ETA or call ahead, your service techs can call the resident by simply clicking on the service ticket in the mobile app.

RealPage Mobile Facilities Optimizes Maintenance at Blue Ridge Companies

Gina Carter, VP of Portfolio Operations, Blue Ridge Companies, talks about how RealPage’s Mobile Facilities with Spend Management enables real-time maintenance requests and facilitates ordering through vendor partners, calling it “the Amazon” for maintenance.

Camden Can’t Imagine Business Without The Mobile Facilities App.

You want to keep your maintenance staff in the field closing service requests and keeping residents happy. Printing and assigning service requests, collecting paperwork and re-keying information not only takes time but can keep your staff from doing more. It’s the exact thing that Camden and their facilities team have been trying to solve. That’s why they began using the RealPage Mobile Facilities App. Find out how RealPage Facilities software is built to close more service requests faster, increasing resident satisfaction. Watch this short video to learn more.

RISE is truly mobile with Mobile Facilities App.

What’s the one drawback to facilities? All the back and forth to fill out paperwork, which wastes time and money, and reduces resident satisfaction. Carlos Galvez, Software Platform Analyst, RISE, A Real Estate Company, uses the RealPage Mobile Facilities App to keep their techs in the field closing more service requests faster without having to come back to the office to turn in and get more paperwork. RISE’s techs and staff are able to generate new service requests on the fly; they can be proactive instead of reactive. Plus, they can do an entire inspection right from the app, including any chargebacks to the resident.

Facilities Maintenance Software Saves 40% to 50% of Manageable Time.

Like most property management companies Blue Ridge Companies knows that keeping your facilities staff on task and closing service requests is one of the keys to having happy residents. Fred Kicsak, Vice President Maintenance & Service, Blue Ridge Companies uses the RealPage Mobile Facilities App to keep his team working saving 40% – 50% of his communities’ manageable time. See how the facilities maintenance mobile app can help you start saving more time, reduce paperwork and increase efficiency. Watch this short video to learn more.

How Healthy is Your Property Management Software?

Make your own diagnosis by downloading this eBook. Learn how to cure workflow inefficiencies, maximize purchasing power, reduce maintenance costs, minimize risk for your portfolio, and much more.

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