Knock AI Leasing Agent - Powered by Lumina
Agentic AI Built for Multifamily Leasing
Leasing teams are stretched thin, but prospect expectations for instant, accurate information are higher than ever. The AI Leasing Agent is your solution, an advanced digital teammate built to manage the entire leasing journey.
Your Always-On AI-Powered Leasing Specialist
Never misses a lead
The AI Leasing Agent instantly responds to inquiries via chat, text, voice, and email, ensuring every prospect receives a prompt and helpful response, day or night.
- Resolve up to 86% of inquiries1 without staff intervention.
- Engage prospects with natural, fluid conversations.
- Capture every interaction automatically in Knock CRM.
- Seamlessly transition conversations from AI to a leasing agent when human intervention is needed.
Delivers accurate information on demand
The AI Leasing Agent integrates directly with your Property Management System (PMS) to provide prospects with real-time pricing, availability, and unit-specific details, eliminating the risk of quoting incorrect information.
- Answer complex questions about floor plans, amenities, and policies.
- Provide consistent, reliable information across all communication channels.
Turns interest into action
The AI Leasing Agent drives tour volume by proactively scheduling visits, sending confirmations and reminders to reduce no-shows.
- Increase tour conversion rates by up to 30%1 through automated follow-ups.
- Offer self-scheduling options that sync directly with your team’s calendar.
- Follow up with prospects post-tour to keep momentum high.
Accelerates the final step (coming soon)
Guide applicants through the process with proactive support, answering common questions about fees, documentation, and screening. The AI Leasing Agent nurtures stalled applications, reducing abandonment and closing leases faster.
- Provide 24/7 support for applicant questions.
- Send automated reminders for incomplete applications.
Integrates for Maximum Impact
The AI Leasing Agent is not a standalone tool; it is a fully orchestrated part of the Lumina AI Workforce. AI agents collaborate seamlessly across leasing, resident services, operations, facilities, and finance to streamline multifamily operations. By sharing context and automating tasks throughout the entire renter journey, every agent works together and leverages real-time data within the RealPage ecosystem to bring unified visibility, intelligent automation, and a consistent, exceptional experience from prospect to resident.
PMS Integration Partners
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1Aggregate AI Voice customer results before and after AI.