Online Rent Payments

Accept rent payments online and credit cards where residents pay fees.

Online Payments

Electronic Rent Payment Processing Is All About Options

Your residents have come to expect it. You want to provide it, and RealPage® Payments delivers the complete solution that makes paying—and processing payments online—simple and seamless. This powerful platform supports all major payment options—credit, debit, checks, ACH, phone payments, and eMoney orders—with the assurance of ultimate compliance and security. And with our ResidentDirect™ solution, you can offer residents the ability to pay rent online with a credit card, while removing hassles of managing convenience fees and card association fees—the resident pays RealPage the service fee directly. Boost rent-week efficiency, and eliminate the hassles and confusion of managing resident payment processing. It’s simpler than you may think.

Why RealPage for Rent Payments?

We’re Integrated

RealPage Payments is completely integrated with OneSite Leasing & Rents, which means you get real-time updates on all rent payments, deposits, fees and balances. You work from one, seamless interface.

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We Make It Fee-Free

With ResidentDirect, the credit card service fee is paid directly to RealPage Payments Services—no more convenience fees or card association fees to deal with.

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We Speed Up Payments

Save up to 16.5 hours processing rent checks during rent week, and accelerate the collection process. And NSF notifications and deposits arrive much quicker. That’s money in the bank.

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We’re Flexible And Compliant

ResidentDirect reduces the risks associated with federal and state laws, and removes underwriting roadblocks, while staying compliant with changing regulations.

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We Improve Security

Because residents can pay online via a resident portal app, they can pay after hours with less potential for theft. If they pay with cash via eMoney Order, each payment is validated in real time, and sent to your ledger.

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More Renters Want It

Renters who pay electronically every month exceeds


Save Time

Hours RealPage helps you save processing checks during rent week


Trust the Experts

RealPage has accumulated payment transactions to date totaling

108M +

Camden Makes Online Rent Payment Easy

Watch This Online Rent Payment Solution Review

Watch this video as Kip Zacharias, VP for Camden Property Trust talks about accepting rent payments online and even credit card rent payments where residents pay transaction fees.

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Learn More: Rent Payments eBooks, Webinars & Videos

Online Rent Payments eBook

Solving the Rent Payment Puzzle

Online payments are evolving. Are you?

Online payments are evolving. Are you? Download this informative eBook to find out how the connected generation is changing the landscape of how renters pay, the sometimes confusing world of managing credit card compliance and risk issues and the ins-and-outs of the rent payment choices you can offer your residents, like ACH, eMoney Orders, and credit and debit cards.

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The Impact of Convenience Fees on Online Payments

When it comes to accepting electronic or online rent payments, every property management company (PMC) wants the same things: maximum convenience and choice for residents at minimal cost to property owners and staff. More than ever before, residents demand the ability to pay online – or even with their mobile phones – any way they choose.

As PMCs adapt to changing resident demand, convenience fees have become a key component of the industry’s payments strategy. Many PMCs now charge a convenience fee to offset their processing costs – especially for more expensive credit or debit card transactions.

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The Impact of Convenience Fees on Online Payments

The multifamily housing industry and residents have embraced online payments as a fast, convenient method for paying rent. Property managers enjoy hassle-free online payment verification and the elimination of paper transaction headaches. Residents enjoy the convenience of online transactions and flexibility in managing finances via multiple payment options.

Traditionally, the convenience of online payments came with a downside for property managers: transaction fees and associated processing expenses. The fees, which can cost the merchant as much as 3.5 percent for credit card transactions, add up across an apartment community or portfolio, especially with current average monthly rents over $1,200.

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*The NMHC/ Kingsley Associates Package Delivery Survey, 2014