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RealPage Reputation Management Turns Leads into Leases

Shari Schaefer of Landmark Property Services, Inc. knows that reviews are critical to landing prospects for all their different properties across North Carolina and Virginia. RealPage® Reputation Management allows Landmark to track online reviews and keep properties aligned with their brand message. With Sentiment Analysis, Landmark can choose and monitor keywords as well as see which keywords are mentioned the most frequently. With this insight, they are better able to focus in on service or property issues and resolve them quickly and efficiently. Sentiment Analysis allows managers to see what residents need without any guessing. With review management and analysis, Reputation Management gives Landmark more leads, resulting in more leases and turning negative reviews into positives by showing prospects and residents that their voice is heard and matters.

For more information, visit RealPage Reputation Management.