Video Case Study: A Partnership for Operational Excellence

Discover how The Michaels Organization transformed their operations and streamlined property management with RealPage OneSite.

The Challenge: Transitioning to a New System

For The Michaels Organization, updating their entire portfolio to a new version of their property management system was a significant undertaking. They needed a solution that could not only simplify complex processes but also enhance the user experience for their site teams. They were missing out on the data efficiencies they could gain from using multiple RealPage solutions like using OneSite together with LOFT.

The Solution: Strategic Implementation with RealPage OneSite

The Michaels Organization partnered with RealPage to implement new OneSite, a comprehensive property management platform. The partnership was defined by extensive, hands-on support from RealPage’s dedicated team. Kamila Snuffer, Financial Systems Specialist at The Michaels Organization, noted the critical role of this support. "The support we received from RealPage was extensive," she stated. "Having a dedicated team to guide us through every step ensured our teams felt confident and prepared."

Key Outcomes for The Michaels Organization

• Simplified User Experience
• Centralized Efficiency
• Enhanced Affordable Leasing
• Seamless Integrations with LOFT

The Impact: A Transformative Partnership

By partnering with RealPage, The Michaels Organization successfully modernized its operational framework. The combination of an intuitive platform and dedicated support has empowered their teams, improved property operations workflows, and created a more efficient leasing cycle.