AI Resident Agent
Your 24/7 resident assistant and retention engine
Every resident interaction counts. Automate the routine ones so your team can focus on the moments that build retention.
Your onsite teams have a lot on their plates: new leases, maintenance coordination, and a steady flow of resident questions. All that busy work slows things down and makes it harder to deliver the kind of community experience residents want.
The AI Resident Agent steps in to handle the busy work. With 24/7 assistance across voice, chat, text, and email, the AI Resident Agent handles everyday questions and service requests instantly, keeping residents informed, satisfied, and cared for.
What the AI Resident Agent Delivers
24/7 Answers That Don't Keep Anyone Waiting
- Give residents instant responses across voice, chat, text, and email
- Handles FAQs on amenities, policies, events, packages, payments, and renewals
- Provide consistent, trustworthy answers that match your community's policies
Service Requests Simplified
- Reduce office interruptions with auto-created work orders
- Help residents troubleshoot simple issues before maintenance steps in
- Keep everyone in the loop with automatic updates and status checks
Payment Reminders That Reduce Delinquencies
- Send timely nudges that help residents stay on track with rent
- Follow up on overdue or small balance charges so your team doesn't have to
- Improve on-time payments without adding manual outreach
Renewal Outreach That Never Slips Through the Cracks
- Automate personalized email/SMS reminders based on your preferred timing
- Keep residents engaged well before their lease end approaches
- Reduce the manual lift for your onsite teams while boosting retention
Governed. Secure. Built for multifamily.
- Designed with Fair Housing awareness
- SOC 2 & Privacy-aligned data practices
- Transparent audit logs for accountability
- Human oversight when escalation is needed
- Continuous monitoring to reduce bias and ensure responsible use
No bolt-ons. No patchwork tools. Just seamless integration with your RealPage stack.
Transform your resident experience with RealPage AI Resident Agent.
