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A compliant, well-run utility billing program is essential to the health of your property management business. The key is to mitigate risk from fines being levied due to non-compliance and provide reliable billing options that maximize utility cost recovery. This one-hour webcast will discuss what you need to know to manage risk and keep your utility cost recovery program compliant. In addition, you'll get a chance to hear an overview of the latest regulatory updates affecting multifamily utility management across the country.
Let Us Get You Past the Obstacles
The hardest part is understanding the complexities and rules for utility billing. Let us make it easier for you. Industry experts, Jeff Peterson, Vice President Legal Counsel, RealPage Utility Management and Mike Semko, Vice President Legal, RealPage Inc. along with moderator Gina Tito, Director of Utility Billing Operations for RealPage, will guide you through easy ways to avoid the pitfalls that can really hurt your business.
Vice President, Legal Counsel, RealPage Utility Management
Prior to joining the RealPage family, Jeff began his utility billing career with American Utility Management in the Engineering Department where he applied his expertise in Civil Engineering to submetering. Jeff compiled an extensive index of regulations dealing with all types of utility billing. Jeff supervises or processes regulatory matters for RUM, from property start-up review to governmental agency investigations. He holds regular dialogues with agencies such as NCUC, TCEQ, California DMS, as well as various state consumer protection departments. He is an active member of the Utility Management and Conservation Association Government Affairs Committee (UMCA), a group of utility industry leaders whose sole focus is lobbying and legislation review.
Vice President, Legal, RealPage, Inc.
Michael Semko is Vice President of Legal for NWP Services Corp., and advises the company on corporate and regulatory issues. Prior to NWP, he was VP and legal counsel to the National Apartment Association (NAA) for nearly a decade.
Director of Utility Billing Operations, RealPage Utility Management
Gina Tito is the Director of Billing Operations for RealPage. She joined RealPage through the acquisition of AUM in 2017. While at AUM, she established processes to incorporate bill processing into resident billing operations. In her current role, Gina oversees resident billing operations and provides technical support when rolling out new services on the billing platform.