OneSite® Document Management
Secure, Smart, and Accessible.
Achieve standardized, secure, and accessible document workflows across your multifamily portfolio. RealPage Document Management software empowers users to streamline operations, help compliance, and enhance productivity from a single, cloud-based platform.
Get More Done with Enhanced Efficiency
OneSite® Document Management provides the tools to standardize forms and letters across your entire portfolio, ensuring site-level teams use only corporate-approved, current versions. By leveraging powerful capabilities, you can accelerate operations and improve financial outcomes.
- Execute lease packets and other critical documents electronically with E-Sign capabilities, allowing you to move residents faster and more conveniently.
- Improve bad debt recovery by uploading photos directly to final account statements.
- Reduce manual handling inefficiencies and expenses with a fully digital, cloud-based system.
- Ensure secure access to your documents whenever and wherever you need them.
This solution reduces the inefficiencies and expenses tied to manual document handling. With everything stored securely in the cloud, your documents are accessible whenever and wherever you need them, making it an essential component of modern property management solutions.
Advanced Features for Modern Property Management
Enhance Compliance Workflows
Improve Document Recovery and Control
Streamline Workflows with Bulk Actions
Expanded eSignature and Form Capabilities
Core Benefits of OneSite® Document Management for Multifamily
Learn more about how our products deliver value across your operations.
Increase Productivity
Scan and index documents in bulk, upload images to general ledgers and final account statements, and store generated reports as a single PDF. Because it’s fully integrated with the OneSite platform, you reduce duplicate data entry for facilities, purchasing, and more.
Maintain Corporate Compliance
Standardize letters, notices, and forms across your portfolio. Ensure documents are always accessible and adhere to corporate guidelines, reducing risk and improving consistency.
Keep Documents Safe and Secure
Our document management platform is built to exceed the strictest U.S. and global security standards, providing confidence that your sensitive information is protected.
Calculate Your Handling, Shipping and Storage Costs
Don’t hesitate to contact us.OneSite® Document Management FAQs
What is OneSite® Document Management?
OneSite® Document Management is a centralized, cloud-based solution engineered to standardize, secure, and streamline document workflows across your entire property portfolio. It empowers teams to enhance productivity, support compliance objectives, and ensure the consistent use of corporate-approved forms, letters, and packets from a single platform.
How does OneSite® Document Management improve onsite efficiency?
The platform replaces inefficient manual document handling with automated, digital processes. Onsite property teams can execute lease packets electronically, standardize forms portfolio-wide, upload photos directly to final account statements, and access critical documents securely from any location. This significantly reduces operational costs and accelerates daily workflows.
Does the platform support eSignatures for leasing documents?
Yes. RealPage Document Management includes robust eSignature capabilities that enable you to complete lease packets and other critical documents electronically. This functionality accelerates the move-in process, reduces dependency on paper-based workflows, and delivers a more convenient experience for both apartment residents and staff.
How does the Internal Compliance Review process function?
The platform offers a dedicated Internal Compliance Review workflow specifically designed for affordable housing programs. It features a Client Compliance Analyst role, a centralized review dashboard, and detailed activity logging. This structure ensures that affordable packet reviews are completed with superior accuracy, transparency, and auditability.
Can deleted documents be recovered within the platform?
Yes. Users can now recover deleted documents directly within the platform without needing to submit a support ticket. This feature minimizes operational downtime and allows teams to quickly retrieve files that may have been removed in error.
Does the system prevent access to incomplete or invalid documents?
To preserve data integrity and reduce user confusion, the system strategically blocks the view/print options for any documents with an error or incomplete status. This control ensures users only access finalized, valid files.
What bulk actions are available to streamline workflows?
Teams can execute multiple actions simultaneously, including printing documents, changing document statuses to active or final, and marking items as required or recommended. These bulk workflows reduce clicks and simplify daily operations for onsite teams, driving significant time savings.
Have eSignature and form capabilities been expanded?
Yes. The platform’s functionality has been enhanced to support new fillable fields—such as ZIP code and email—within verification letters. Furthermore, generic signature tags now function for member-level forms inside a packet, reducing the need to build custom documents for each household member.
How does OneSite® Document Management support corporate compliance?
The platform enforces the use of standardized, corporate-approved forms, notices, and letters across all properties. This centralization reduces compliance risk, improves operational consistency, and ensures adherence to company policies across your entire portfolio.
How does the system integrate with other RealPage® solutions?
As a fully integrated component of the OneSite® property management ecosystem, the platform minimizes manual data entry. It enables teams to seamlessly link documents to facilities operations, purchasing workflows, accounting functions, reporting, and more.
Can reports and other files be stored as a single PDF?
Yes. The system allows generated reports to be saved as a single PDF, which simplifies document storage, distribution, and audit preparation.