Fully engaged residents are a highly valuable real-time asset, without question. But to the forward-thinking property management company, they also provide incredible potential.
Because if consistent, positive engagement leads to an improvement in overall property reputation (and significantly lower lead conversion costs), imagine being able to turn routine, daily resident actions into even greater engagement and higher levels of satisfaction.
In the final installment of the Maximize Resident Experience webcast series, our RealPage® expert panel discusses the transformation of its industry-leading ActiveBuilding® resident portal platform with the integration of the loyalty and rewards capabilities of Community Rewards™.
If you’re looking to motivate desired resident behaviors with reward points at every step in their journey—from lease to move-out—increase activation and drive more frequent activity within ActiveBuilding— creating more opportunities to increase yield—you won’t want to miss this webcast.
Jay Parsons serves as Senior Vice President, Chief Economist for RealPage, leading the Economist and Industry Principal teams to provide deep insights on market trends and consumer behaviors. He is a frequent author and industry speaker on topics affecting multifamily apartments and single-family rentals, including rental housing investment and asset management strategy, rental housing policy issues, risk mitigation and property management.
Jay has been cited in The Wall Street Journal, Bloomberg, The Financial Times, The Economist, and The New York Times, and he has appeared on CNBC and BloombergTV. His commentaries have been published by Barron's, the Pension Real Estate Association, the Mortgage Bankers Association, the National Apartment Association, American Banker and GlobeSt.
John Hinckley
SVP, Living Suite, RealPage, Inc.John Hinckley, CEO at Modern Message (a RealPage company), is a born entrepreneur who has focused the past 15 years creating technology-based solutions for multifamily real estate. He was the Founder of IRIO, the first text messaging solution for multifamily and student housing. He spent the past 8 years leading Modern Message which is best known for creating the #1 resident engagement and loyalty app for apartment communities in the United States called Community Rewards. With a track record in building successful startups, he is committed to the advancement of new ideas and disruption within the world of apartment technology. Mr. Hinckley is a 2004 Business major graduate from Baylor University and currently lives in West Plano with wife Kate, and 3 children.
Mike Ivey
VP, Product Management, RealPage, Inc.Mike Ivey is the Co-founder of Modern Message and serves as the COO and Head of Product in Dallas, TX. He is a visionary in the Multifamily and Student Housing industries. Mike is passionate about delivering best in class solutions due to his ability to understand and anticipate the needs of property management executives and staff, then creating and designing products and features to solve them. Mike lives in Dallas with his wife and 3 children.
