Modern Message Community Rewards™
Elevate the resident experience, increase retention and improve online reputation.
Drive Loyalty by Rewarding Your Residents
Modern Message® Community Rewards™ is the industry’s only resident engagement and loyalty platform, offering digital reward points for interactions across the resident journey from surveys and contests to online rent payments, renewals, social posts and more. When your residents are highly engaged, you can build more personalized experiences that drive loyalty and result in more renewals, referrals and reviews that improve your online reputation.
53% Increase in Online Reputation Assessment (ORA™) score
Up to 22x return on overall solution investment
Saves 50% in lead conversion costs
Retain residents longer
Create engaged, loyal residents who renew at higher rates, saving you as much as $75 per unit annually in resident turnover costs.
Generate more reviews
Modern Message’s review platform generates 3x more reviews than any other website, on average.
Attract new leases faster
Encourage resident engagement that increases ORA scores, which are proven to cut average lead spend and cost per lease in half.
Improve operational efficiency
Save up to $12 per unit annually in staff time to manage incentives and eliminate fraud with a fully digital reward card system that offers full accountability and reporting – and returns all unclaimed incentives.
Community Rewards and ActiveBuilding
RealPage will soon be bringing together Modern Message Community Rewards and ActiveBuilding® into a unified, custom-branded mobile platform for residents and staff, transforming the resident portal category and creating the most powerful resident-centered engagement platform in the Multifamily industry.
Tap Into the Power of the Fully Engaged Resident
When you put the 4 Rs to work you’ll see how Retention and Renewals, Reputation and Revenue can combine for a successful Resident Engagement program.