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Voices for 2023: [Preview] Multifamily Leaders Share Their Playbooks

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With apartment fundamentals cooling fast even as operating expenses continue to surge, the crystal ball for 2023 looks increasingly fuzzy. How are apartment executives planning to adapt and stay ahead?

One key theme: Industry leaders in all asset classes and essentially all markets are pushing for greater operational efficiencies … but with one major caveat — Do not sacrifice performance or resident satisfaction.

This near-universal focus manifests itself across nearly all aspects of rental housing operations and asset management: Centralization, automation, smart marketing, self-service leasing, financial services, risk management, training, sustainability and much more.

Owners and operators of all sizes are making strategic shifts for 2023 and beyond. Some would likely occur regardless of the current market. Others are being accelerated because of it.

Multifamily industry leaders across metros, verticals and business models are sharing their playbooks for staying ahead in 2023 with actionable strategies that include:

  • Identifying technologies that drive demonstrable efficiencies and ROI
  • Which administrative processes can be automated or pushed offsite
  • How “pods” or “nests” can help drive more efficient – and effective – operations
  • Shifting value-add strategies to less capital-intensive upgrades
  • Tips for preventing revenue leakage and protect against fraud
  • Why it’s critical to embrace the next big thing: Smart marketing
  • Keeping resident turnover low amidst a more competitive leasing environment
  • Why every rental housing owner and operator should advocate for Affordable Housing supply

Jay Parsons

SVP & Chief Economist, RealPage, Inc.

Jay Parsons serves as Senior Vice President, Chief Economist for RealPage, leading the Economist and Industry Principal teams to provide deep insights on market trends and consumer behaviors. He is a frequent author and industry speaker on topics affecting multifamily apartments and single-family rentals, including rental housing investment and asset management strategy, rental housing policy issues, risk mitigation and property management.

Jay has been cited in The Wall Street Journal, Bloomberg, The Financial Times, The Economist, and The New York Times, and he has appeared on CNBC and BloombergTV. His commentaries have been published by Barron's, the Pension Real Estate Association, the Mortgage Bankers Association, the National Apartment Association, American Banker and GlobeSt.

Andrew Bowen

Vice President, Institutional Markets, RealPage, Inc.

Andrew Bowen serves RealPage customers and partners as a Vice President and Industry Principal dedicated to the Institutional and Build-to-Rent spaces. For over a decade, his focus has been on the tools that help investors and operators of multifamily real estate drive yield through better leveraging data and analytics.

Considered one of the experts on revenue management in multifamily, he is a regularly featured speaker on both the webcast and conference circuit, bringing a passion backed by over 20 years of operational experience to the conversation.

Andrew holds a Bachelor of Science in Aquatic Biology from the University of California at Santa Barbara.  When not pontificating on the future of the industry, you can usually find him either in the gym or on the lake with his two grown “boys” and his wife of 25 years.

Voices for 2023: [Preview] Multifamily Leaders Share Their Playbooks

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Voices for 2023: [Preview] Multifamily Leaders Share Their Playbooks

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