Series: Virtual Leasing Office
The Applicant Journey From A to Z
There are many important steps in the leasing application process—and virtual leasing is no exception.
Each applicant is unique with different wants and needs. That means you have to be prepared to successfully guide each one of them through the whole journey: from virtual tours to screening with identity verification and online leasing to paying rent and securing renters insurance.
In this webcast—the third in the series—RealPage® experts Jay Parsons and Nikhil Venkatesh will explore how to successfully navigate the entire applicant process from A to Z, and how the right tools can make all the difference between an ordinary and an extraordinary experience.
Watch for other upcoming webcasts as we continue to explore how advances in virtual leasing are changing property management and how this drives more renewals and long-term resident engagement.
Jay Parsons is RealPage’s Deputy Chief Economist and Vice President of Asset Optimization. Jay has been in the multifamily housing industry for more than a decade, and works across market research and forecasting, revenue management, business intelligence, as well as multi-dimensional optimization across pricing, marketing, leasing and risk management. He has provided commentary on CNBC and in the Wall Street Journal. His writings and research have been published by the Pension Real Estate Association, the Mortgage Bankers Association, the National Apartment Association, American Banker, GlobeSt and Multifamily Executive. Jay is also a frequent speaker at events and conference, including the National Multifamily Housing Council, NAIOP, NAA and ULI.
Nikhil VenkateshSVP, Consumer Solutions, RealPage, Inc.
Nikhil oversees product management and strategy for the core of the RealPage Renter Engagement Suite. He was the co-founder of ILM, a platform for leasing performance management / CRM and analytics. He has provided vision and leadership for large scale technology initiatives involving product development, deployment, and multifamily integrations. He has spent the majority of his career in multifamily, beginning with AIMCO, where he was the VP of Portfolio Strategy.