Series: Virtual Leasing Office
The Applicant Journey From A to Z
There are many important steps in the leasing application process—and virtual leasing is no exception.
Each applicant is unique with different wants and needs. That means you have to be prepared to successfully guide each one of them through the whole journey: from virtual tours to screening with identity verification and online leasing to paying rent and securing renters insurance.
In this webcast—the third in the series—RealPage® experts Jay Parsons and Nikhil Venkatesh will explore how to successfully navigate the entire applicant process from A to Z, and how the right tools can make all the difference between an ordinary and an extraordinary experience.
Watch for other upcoming webcasts as we continue to explore how advances in virtual leasing are changing property management and how this drives more renewals and long-term resident engagement.
Andrew joined the YieldStar team in 2010 as the Director of Business Development. Since that time he has served as a Consultant, Trainer, Professional Services Manager and Industry Principal across all of Asset Optimization. Prior to joining RealPage Andrew spent 15 years in multifamily operations.
He and his wife of 20 years share a passion for fitness and watching Marvel® movies with their two sons. When not on the road sharing the benefits of Business Intelligence you will likely find him in a martial arts dojo of some type. His favorite casino game is craps.
Jonathan BreakstoneIndustry Principal, Asset Optimization, RealPage
Jonathan Breakstone is an Industry Principal for the Asset Optimization suite of capabilities. As an Industry Principal, Jonathan works directly with current and future partners to fully utilize RealPage data, technology and software solutions to optimize asset performance and realize asset strategies.
Prior to joining RealPage, Jonathan worked in management consulting in the multifamily industry as well as Deloitte Consulting. Jonathan brings over 15 years of management consulting experience in areas such as business development, strategic planning and C-level partnerships to exceed expectations. Jonathan is an expert in technology integration project management methodology.
Jonathan holds a bachelor’s degree in Molecular Genetics from California State University – East Bay.
Tracy SaffosIndustry Principal, Asset Optimization, RealPage, Inc.
As an Industry Principal in the Asset Optimization group at RealPage, Tracy supports all Asset Optimization as well as Consumer Solutions. She joined RealPage in January 2014 after a 30-year career in multifamily real estate.
Tracy was Vice President of Operations for a 50,000 unit Multifamily REIT based in Denver where she was responsible for a portfolio of 10,000 units in California an Arizona. Responsible for 34 communities and revenues of over $142 million annually, she was awarded with the “Distinguished Service Award” and “Career Achievement Award” by this REIT.
Tracy also served as Vice President of Multifamily Operations for a 40,000 unit Diversified REIT. She managed a portfolio of over 9,500 units in Florida, Georgia, Virginia and Alabama for which she was awarded the “Vice President of the Year” for exceptional financial and operational achievements.