22 Voices for 2022: Going Digital to Reduce Payment Fraud and Theft
Now Available On Demand
Fraud and risk prevention have become increasingly complex as criminals use a wider range of methods to commit identity and financial fraud. Moving to digital payments and self-service can help you avoid becoming a victim of rental fraud and theft with preventive steps including account verification, transaction risk monitoring, eliminating paper payments and encrypting sensitive personal data like account numbers.
It’s more important than ever to offer digital payments not only for convenience but also to deny thieves easy access to unprotected paper checks and money orders. The move to more robust digital payment methods was happening before the pandemic, but the COVID crisis certainly accelerated the transition to digital.
Join us for a live, interactive webcast with industry experts Rebekah Kelman (Cortland) and Jeremy Ford (RealPage® Payments) — hosted by Jay Parsons (RealPage VP and Head of Economics) — as we discuss how to reduce risk and improve your renters’ experience with convenient payment options that protect your property and their personal information.
Our executive panel will address these and other key topics:
- Why paper payments are risky
- How today’s technology can help verify accounts and monitor for fraud
- How to offer convenient payment options throughout the resident lifecycle
Rebekah is the Senior Director of Community Business Systems for Cortland, a vertically integrated multifamily real estate investment, development and management company. Rebekah leads the effort to increase efficiencies and integration for the software and applications used by the company’s more than 250 community teams. Drawing on more than a decade of technology experience, she oversees the relationship with vendors and their products, working with internal stakeholders to deliver innovative technology to the organization. A graduate of Auburn University, Rebekah has been with Cortland since 2013.
Jay Parsons
SVP & Chief Economist, RealPage, Inc.Jay Parsons serves as Senior Vice President, Chief Economist for RealPage, leading the Economist and Industry Principal teams to provide deep insights on market trends and consumer behaviors. He is a frequent author and industry speaker on topics affecting multifamily apartments and single-family rentals, including rental housing investment and asset management strategy, rental housing policy issues, risk mitigation and property management.
Jay has been cited in The Wall Street Journal, Bloomberg, The Financial Times, The Economist, and The New York Times, and he has appeared on CNBC and BloombergTV. His commentaries have been published by Barron's, the Pension Real Estate Association, the Mortgage Bankers Association, the National Apartment Association, American Banker and GlobeSt.
Jeremy Ford
Industry Principal, Payments, RealPage Inc.With over 15 years’ experience in real estate and financial services, Jeremy Ford joined RealPage in 2012 as an Account Representative. In 2013, Jeremy transitioned to the RealPage Payments team for his role as the Payments Industry Principal, where he has helped grow RealPage’s position as the industry leader in payments processing.
Prior to RealPage, Jeremy was involved in real estate investing and worked as the VP of Business Development for tech startup iScroll. Before that, Jeremy worked as a Licensed Financial Specialist for Wachovia Bank a Wells Fargo Company. Throughout his career, Jeremy has been focused on sales, customer experience, business development and growth. Jeremy received his BA in Economics from the University of Maryland College Park.
