A Resident Portal that Takes Care of Transactions and Builds Community Connections
ActiveBuilding Resident Portal is multifamily’s most robust online resident portal for handling transactions and building community connections. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package delivery and other transactions. The end-to-end shopping cart experience that is part of the platform makes it easier for residents to customize and enhance their living experience—and much more likely to renew, lifting renewal rates by as much as 3%.
By offering more ways for residents to pay rent, utilities and other expenses via eMoney Order, ACH, credit and debit cards, you’re also making it easier to expedite collections. Residents can even opt for ResidentDirect when paying with credit card—which reduces your expenses even more by eliminating the credit card fee for the operator. Not only are clients saving up to 16.5 hours processing rent checks during rent week, but they’re also seeing a 1% to 3% boost in collections.