360 Support Program for All Resident Services and Technologies
The 60-month, 360 Support program allows us to provide unparalleled continuous support for a community. Throughout the term of the program, Resident Technology Services supports all resident services and technologies for a particular apartment community.
We track contract milestones and relative service levels, survey management and generate annual updates and recommendations for the owner. We will manage modifications to existing or new contracts and services. In addition to overseeing video and high-speed Internet access services, we will immediately respond to any service challenges or requests from the onsite management team.
Our 360 Support and Service program enables us to continuously ensure the best possible, most cost-effective bulk resident technology services for your community.