Connect, communicate, and cultivate a strong sense of community while giving residents the power to choose with a total solution suite dedicated to their satisfaction. Bonus: it boosts your bottom line, too.
Better Service. Better Business.
Make the living easy with our
Our ActiveBuilding® online resident portal, optimized for mobile, gives residents the power to pay rent, submit service requests, reserve amenities, renew leases, and more.
Make paying rent ultra-convenient with
Your residents want it. Now, you can offer it. The powerful RealPage Payments solution gives them the choice to pay anywhere, on any device, with any form of payment they prefer—24/7.
Take control of energy spending with
Automate resident utility billing, streamline invoice processing, recover utility theft, simplify and automate on the path to sustainability.
Protect your assets with
Get covered, and get your residents on board with eRenterPlan. Our turnkey program helps mitigate your risk, and gives residents full coverage at an affordable monthly price.
When you make life easier for residents, they repay the favor.
Arm yourself with the tools you need to stay truly competitive. RealPage® Resident Services delivers easy-to-implement, easy-to-use software solutions designed to keep your residents happy and engaged with your community—and more likely to stay and to spread the word. We make life easier for you, too, with automated solutions that save your staff valuable hours every single day. Pass it on.
- Engage the only resident portal solution with a multiple-channel messaging hub for staff, and extensive social community for residents.
- Offer an end-to-end online lease renewal function with a unique shopping cart experience.
- Free staff of package delivery duty; automate notification, tracking, storage and reporting.
- Streamline and simplify the utility billing process for you and your residents.
What They’re Saying
“We compared that (manual process) to our electronic payment processing, and we found our efficiencies were about 37% time savings for that time period from the first to the fifth of the month.”
85% of residents prefer to communicate electronically vs. in person*
ActiveBuilding® Concierge can save a 300-unit community a minimum of $500 per month on package processing
Boost NOI by $440 per unit/year by using Resident Billing
RealPage Consumer Solutions Overview
No matter where your prospects start searching for their next apartment home, RealPage Consumer Solutions will be there, every step of the way. Throughout the entire leasing lifecycle, we’re here to make the process easier for prospects, and the outcome more profitable for you.
Through advanced technology, we make the search process simpler for prospects, maintaining a strong, consistent branded message throughout the entire process.
Learn More: Resident Services Videos, White Papers and Webinars
Solving the Rent Payment Puzzle
Online payments are evolving. Are you?
Online payments are evolving. Are you? Download this informative eBook to find out how the connected generation is changing the landscape of how renters pay, the sometimes confusing world of managing credit card compliance and risk issues and the ins-and-outs of the rent payment choices you can offer your residents, like ACH, eMoney Orders, and credit and debit cards.
Research From RealPage Shows Mandatory RentersRead More
RealPage Closes Acquisition of NWPRead More
RealPage eMoney Technology Gives ResidentsRead More
UNITS: RealPage’s The EGG Helps Manage PackageRead More
Become an Insider: Resident Services News & Articles
Navigating the Energy Map with Utility Management
Apartment properties stand as one of the nation’s largest consumers of energy. As owners and operators feel the growing impact on their operations, the ever-evolving world of utility management shows a lot of promise in controlling costs and increasing both asset value and savings.
In 1978, new Federal Energy Regulatory Commission (FERC) policies began to open the nation’s electricity transmission system to retail suppliers, effectively allowing qualified generators and wholesalers onto the country’s grid to create wholesale market competition.Read More
The Impact of Convenience Fees on Online Payments
When it comes to accepting electronic or online rent payments, every property management company (PMC) wants the same things: maximum convenience and choice for residents at minimal cost to property owners and staff. More than ever before, residents demand the ability to pay online – or even with their mobile phones – any way they choose.
As PMCs adapt to changing resident demand, convenience fees have become a key component of the industry’s payments strategy. Many PMCs now charge a convenience fee to offset their processing costs – especially for more expensive credit or debit card transactions.Read More
*The NMHC/ Kingsley Associates Package Delivery Survey, 2014