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RealPage® Payments Streamlines Affordable Rent Processing

Replacing an existing rent payment solution meant that Columbia Residential wanted to make paying and receiving rent more convenient and accurate for residents and staff across 55 Affordable properties nationwide. Director of Software Solutions Caree West found that RealPage Payments and eMoneyOrder delivered all of that and more, including check scanning with immediate posting to ledger as well as electronic receipt of residents’ retail payments. Besides reduced late fees and numerous locations to make rent payments, residents enjoy the improved flexibility and ease of use when paying by check and money order, since they can now pay utilities and rent from any location with the same document and split payments in the same transaction. Columbia staffers appreciate the simplified processing, greater accuracy and increased overall security, along with seamless accounting integration for payments across ledgers. Today, residents move in and receive a payment coupon and a list of nearby retail locations where they can present payment for instant credit to their account every month.