Senior Living Contact Center Call Overview
If you are like many senior living communities, you probably expect your on-site staff to answer sales-related calls. Whom would you rather have greet your next resident?
A busy office worker at your property, or a trained staff of leasing call center agents who
- know your property,
- know your rates,
- have access to availability,
- motivated to capture the lead
- and schedule an on-site visit?
Did we mention that the RealPage Senior Living Contact Center operates while you’re asleep, answering questions from loved-ones of seniors desperately searching for the best option?
In the Senior Living property management business, that’s commonly referred to as a “no-brainer”.