Resident Screening

Demand Marketing (formerly G5) FAQ

• How long does the tenant screening process take?
  Most Realpage screening reports and recommendations are delivered within minutes, with some identity and income verifications returning in seconds through direct integrations with banks and payroll providers. In cases that require additional review, processing may take longer. This balance of speed and accuracy helps teams move applicants through the leasing process more efficiently.
• What does Realpage resident screening include?
  Realpage Resident Screening combines traditional checks with advanced, AI-driven insights. It includes credit, criminal, and eviction screening, along with proprietary rental payment and lease outcome data. It also incorporates income and identity verification using methods such as bank connections, payroll access, and document validation.
• What shows up on a tenant screening report?
  A Realpage screening report brings together multiple data points into a single view. It includes credit and background information, rental history, and verified income details. It also provides identity verification results based on checks such as personal data validation, device and network analysis, document verification, and biometric matching. These elements are combined into a clear overall risk assessment to support decision-making.
• How does Realpage Resident Screening improve operational efficiency?
  Realpage improves efficiency by unifying screening, identity verification, and income verification into one workflow. This reduces the need for manual data entry and eliminates the challenge of piecing together information from multiple systems. Automated processes deliver faster and more consistent reporting, while a single view of applicant data helps teams make quicker and more informed decisions with less administrative effort.
• Is Realpage Screening scalable for property management companies and large portfolios?
  Realpage Screening is designed to scale across large portfolios and enterprise operators. It supports millions of units and transactions annually, with centralized reporting and benchmarking capabilities. This allows organizations to maintain consistent screening practices while adapting to local market conditions and making data-driven decisions across their entire portfolio.