ActiveBuilding Resident Portal for Multifamily Properties

ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month!

Community Connection & Engagement

It gives everyone a way to engage as a community. Residents can post updates, marketplace items and neighborhood recommendations to the community wall and make new connections via interest groups and staff can monitor the wall and pre-approve content to better manage the property’s reputation. 
 
The ActiveBuilding messaging feature allows residents to be contacted the way they choose – by email, phone or text.  Plus, staff can share news with all residents at once or send important information to only specific interest groups.

And the convenience doesn’t stop there. From family members to dog walkers, residents can submit and store their Guest Authorizations 24 hours a day, which is easily accessible by staff through the resident’s online profile.

Automated Maintenance Saves Time

We know how important service is to residents which is why ActiveBuilding allows them to submit maintenance requests 24/7 and automatically receive status updates until the project is complete…saving your staff nearly 29 hours per month!

Convienent Online Payments 

78% of residents prefer to pay online. So when it comes to resident billing, our convergent bill presents all resident charges including rent, utilities, miscellaneous fees and all past due balances on one itemized bill. This makes it easy for residents and helps you increase collections 1-3 percent per property over when charges are billed individually.
 
Residents simply need to log into the portal to view their bill and can then make a payment with a credit card, debit card or eCheck – at any time. They can even set up reoccurring payments or split the cost with roommates!

Manage Your Property, Not Deliveries

Package delivery is the second amenity residents are interested in after fitness centers. Our automated package scanning and management lets your staff notify residents of a delivery via email, text, and phone or via a digital display screen in the lobby.

Moving In, Moving Out & Renewing Online 

It also makes moving in easy. Residents can shop, compare and set-up utilities with MyUtilitiesConnections prior to move-in so there’s a timely transfer of utilities…improving your vacant cost recovery.

And, when it’s time to renew…online renewals reduces negotiations and increases rental rates by up to 4%.
Your staff is going to love how ActiveBuilding streamlines operations - from tracking keys, to managing parking and amenity reservations –so they can focus on what’s important… your residents!

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