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Reduce late utility payments by over 80%


Carter-Haston saves on utilities by putting all resident charges on one bill

Allyson Andrews, Director of Technology at Carter-Haston, provides her review about how RealPage Resident Billing helps her keep better track of property utilities with its apartment utility billing software tools. A single monthly bill makes collections easier, more effective. Carter-Haston faced the problem every property manager does when collecting for utility charges. “There was the rent bill, fees, and then multiple utility bills, and the odds of being paid late on one or more utility bills was fairly high,” says Director of Technology Allyson Andrews. RealPage Delivers By combining everything into a single convergent bill, RealPage delivered what Andrews calls a money-maker. Residents see all their monthly charges clearly explained on a single bill, and are far more likely to pay everything at once, and on time. Boost ROI & Reduce Processing Costs Convergent billing enables most multifamily owners to achieve a collection rate of 97-99%, significantly higher than the industry average rate of 85%. And in most cases the costs associated with generating and delivering the utility bill can be passed onto your resident, making this a no or low-cost solution that also saves your staff hours each week. To learn more about how you can dramatically improve the effectiveness of your resident billing, please visit Utility Management: Save More. Collect More. Do More.
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