RealPage Mobile Facilities Optimizes Maintenance at Blue Ridge Companies
"… the Amazon for the maintenance team." - Gina Carter, VP of Portfolio Operations, Blue Ridge Companies
Gina Carter, VP of Portfolio Operations, Blue Ridge Companies, talks about how Mobile Facilities optimizes maintenance and service, which she credits as the reason why residents renew their leases. Resident requests for maintenance are delivered to the maintenance team in real time, which often enables same-day service. Blue Ridge’s management team is able to monitor the maintenance team's daily activity in real time for quick determination of the need for extra staff, and with Spend Management the maintenance team has full visibility into Blue Ridge's vendor partners for bulk ordering. "It’s the Amazon for the maintenance team," says Carter.
VP of Portfolio Operations, Blue Ridge Companies