ActiveBuilding® Resident Portal and Ecommerce Platform
Outperform Your Ancillary Revenue & Retention Goals
Increase Ancillary Revenue. Improve Community Engagement.
Customer service makes all the difference for prospects deciding which apartment to choose—and choose to renew with. Enhance your competitive advantage with ActiveBuilding, a resident portal and ecommerce platform that improves staff efficiency, fosters renewals across your property and increases ancillary revenue by as much as $100 per unit per month.
The ActiveBuilding mobile app and portal are a one-stop shop for residents and staff, helping both efficiently manage resident information, service requests, messaging and reservations for rentable items, services, events, and more. And ActiveBuilding works with every major property management system, offering payments, and resident sync integrations that save staff time and keep everyone on the same page.
How a community portal lets residents submit service requests, pay rent online, and get package notifications.
Amanda Phelps of Oden Hughes uses RealPage’s ActiveBuilding Resident Portal to enable their residents to put in service requests, pay rent online, check package status –24/7. Plus the message board opens up communication among residents, helping build a better sense of community.
Best In Class. Easiest To Use.
The redesigned ActiveBuilding app, for iOS and Android, makes it easy for your staff and residents to engage with your community—anytime, anywhere.
Integrated Ecommerce & Payments Platform
ActiveBuilding’s integrated eCommerce and payments platform enables residents to easily purchase rentable items and pay rent directly from ActiveBuilding.
Enable residents to renew their lease at their convenience and deliver time-sensitive offers with incentives and suggest amenity upgrades on existing units to help keep your residents from looking elsewhere.
Community Messaging & Activity Stream
Your team can send broadcast messages to the entire community via text, voice or email. You can even send communications to specific residents, floors or buildings and protect your online reputation by responding to feedback or concerns in a private forum.
Residents can submit and track service requests 24/7 and automatically receive status updates.
Package Tracking makes it simple to log and manage packages from your desktop or mobile app. It even emails residents to tell them something’s arrived, and notes when it’s been picked up.
“The Resident Social Hub has streamlined our workflow, accelerated operations and created a sense of community with rewarding social interaction – we love it!”
A Resident Portal that Takes Care of Transactions and Builds Community Connections
Watch Out For the 7 Deadly Renters
ActiveBuilding Resident Portal is multifamily’s most robust online resident portal for handling transactions and building community connections. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package delivery and other transactions.
Stay Informed: Resident Portal ebooks, Webinars & Videos
Become an Insider: Research & Articles
A New Perspective: Creating a Home for Multifamily Residents
What comes to mind when you hear the word home? You may think about the place where you …Read More
Selling the Sizzle to Deliver Value and Retain Residents
What distinguishes one multifamily community from the other today goes beyond exterior architecture or color …Read More
The On-Demand Economy: Changing the Living Experience for Residents
Our residents demand what you have to offer, and they want to get it their way.Read More
Creative Ways to Retain Renters
You put lots of resources into attracting people to live in your properties; but are you doing enough …Read More