ActiveBuilding® Resident Portal & eCommerce Platform

Engage residents and staff with a powerful communication and messaging hub designed to save staff time, improve efficiency, and build a stronger community.

Resident Portal

ActiveBuilding is a resident portal and mobile app that streamlines self-service tasks for your teams and residents, saving staff time and keeping them focused on residents’ needs. Through our unique messaging hub, social community, and payments platform, residents can stay connected with staff and other residents, pay rent, submit service requests, manage packages and much more.

More Connection. More Retention.

For Your Team

  • Save staff time by offering residents self-service access to online payments, renewals, service requests, renters insurance and more
  • Customize the resident experience and expand your brand with the ActiveBuilding Custom-Branded App
  • Retain more residents by making online renewal easy, and communicate with them in the channels they prefer
  • Increase collections up to 3% per property by combining all resident charges on one bill
  • Boost ancillary revenue and drive incremental yield from assets you already have or can provide through third-party providers

For Your Residents

  • Pay rent and stay on top of maintenance requests 24/7 from a single app
  • Stay engaged and connected with on-site property team members via two-way messaging
  • Track package deliveries and receive notifications
  • Access services like cleaners, childcare, dog walkers and more
  • Reserve amenities, spaces and events with an end-to-end shopping cart experiences

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Reopening Amenities with Safety and Confidence

As properties reopen across the country, it’s vital to know how to offer amenities and reservations safely and efficiently.

Best in Class. Simple to Use. One Complete Solution.

Communicate More Effectively

Send broadcast messages about events, specials or alerts to the entire community, specific residents, floors or buildings via text, voice or email.

Simplify the Day-to-Day

Make everyday processes more streamlined. Manage package deliveries and service requests with automatic status updates 24/7. Even engage with residents and protect your online reputation right from the app.

Empower On-Time Payments

Our powerful integrated payments platform means residents can pay rent directly from the app, quickly and easily, so they’re more likely to pay on time—and you’re more likely to collect rent sooner.

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Boost Online Renewals

Make it easy for residents to renew their leases with just a few clicks via the portal or from the app. Deliver time-sensitive offers with incentives and suggest amenity upgrades on existing units.

Foster a Resident Connection

Customize the mobile app with your company or property name, logo, photography and color palette to make it easy for residents to find your brand and start engaging with the community they call home.

Generate Ancillary Revenue

Because residents can reserve—and pay for—amenities, spaces and events right from the app on their mobile phones, you elevate the resident experience and boost ancillary revenue, too.

Current ActiveBuilding customers can get started today!

Learn How

Welcome to Modern Message

How’s driving loyalty, retention and engagement while increasing reviews by up to 3x sound?

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Tap Into the Power of the Fully Engaged Resident

When you put the 4 Rs to work you’ll see how Retention and Renewals, Reputation, and Revenue can combine for a successful Resident Engagement program.

See More of What ActiveBuilding Can Do for You