ActiveBuilding® Resident Portal and Ecommerce Platform

Outperform Your Ancillary Revenue & Retention Goals

Resident Portal

Increase Ancillary Revenue. Improve Community Engagement.

Customer service makes all the difference for prospects deciding which apartment to choose—and choose to renew with. Enhance your competitive advantage with ActiveBuilding, a resident portal and ecommerce platform that improves staff efficiency, fosters renewals across your property and increases ancillary revenue by as much as $100 per unit per month.

The ActiveBuilding mobile app and portal are a one-stop shop for residents and staff, helping both efficiently manage resident information, service requests, messaging and reservations for rentable items, services, events, and more. And ActiveBuilding works with every major property management system, offering payments, and resident sync integrations that save staff time and keep everyone on the same page.

How a community portal lets residents submit service requests, pay rent online, and get package notifications.

Amanda Phelps of Oden Hughes uses RealPage’s ActiveBuilding Resident Portal to enable their residents to put in service requests, pay rent online, check package status –24/7. Plus the message board opens up communication among residents, helping build a better sense of community.

Best In Class. Easiest To Use.

Mobile App

The redesigned ActiveBuilding app, for iOS and Android, makes it easy for your staff and residents to engage with your community—anytime, anywhere.

Integrated Ecommerce & Payments Platform

ActiveBuilding’s integrated eCommerce and payments platform enables residents to easily purchase rentable items and pay rent directly from ActiveBuilding.

Online Renewals

Enable residents to renew their lease at their convenience and deliver time-sensitive offers with incentives and suggest amenity upgrades on existing units to help keep your residents from looking elsewhere.

Community Messaging & Activity Stream

Your team can send broadcast messages to the entire community via text, voice or email. You can even send communications to specific residents, floors or buildings and protect your online reputation by responding to feedback or concerns in a private forum.

Service Requests

Residents can submit and track service requests 24/7 and automatically receive status updates.

Package Tracking

Package Tracking makes it simple to log and manage packages from your desktop or mobile app. It even emails residents to tell them something’s arrived, and notes when it’s been picked up.

“The Resident Social Hub has streamlined our workflow, accelerated operations and created a sense of community with rewarding social interaction – we love it!”

Heather Phillipson
Shea Apartment Communities

A Resident Portal that Takes Care of Transactions and Builds Community Connections

Watch Out For the 7 Deadly Renters

ActiveBuilding Resident Portal is multifamily’s most robust online resident portal for handling transactions and building community connections. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package delivery and other transactions.

Stay Informed: Resident Portal ebooks, Webinars & Videos

Become an Insider: Research & Articles

PropertyManagementInsider Blog
A New Perspective: Creating a Home for Multifamily Residents

What comes to mind when you hear the word home? You may think about the place where you …

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PropertyManagementInsider Blog
Selling the Sizzle to Deliver Value and Retain Residents

What distinguishes one multifamily community from the other today goes beyond exterior architecture or color …

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PropertyManagementInsider Blog
The On-Demand Economy: Changing the Living Experience for Residents

Our residents demand what you have to offer, and they want to get it their way.

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PropertyManagementInsider Blog
Creative Ways to Retain Renters

You put lots of resources into attracting people to live in your properties; but are you doing enough …

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