Multifamily communities can now offer residents monthly statement notification via e-mail
(March 15, 2010) — RealPage, Inc. (www.realpage.com), a leading provider of on-demand software and software-enabled services to the rental housing industry, today announced it is offering the Velocity eBill feature which provides residents a monthly rent and utility statement notification via e-mail instead of mailed paper statements. This feature is offered through Velocity, RealPage’s award-winning utility management services offering.
“The new Velocity eBill feature provides a self-provisioning option for residents to receive their convergent bill electronically through the resident portal,” said William Chaney, president of Velocity. “We’ve removed the post office from the billing process, speeding up delivery for communities and residents alike as well as eliminating paper statements. We’ve found this is a preferred amenity for residents, who want the option to view their combined rent and utility statements at any time they choose.”
Residents can sign up for the Velocity eBill on the resident portal from their own computers or in the leasing office. Once registered, residents receive an e-mail with a link to securely obtain their statements. Residents can opt to pay online as well as view past billing history and update their billing information. The Velocity eBill statements serve as a reminder to residents to review and pay their rent as well as any other balances that are due, thus helping to ensure timely payments to the property.
The Velocity eBill feature aligns with Velocity’s overall objective to offer services that help its clients operate more efficiently while streamlining business processes, lowering costs, and reducing environmental impact. To learn more about Velocity, please visit https://www.realpage.com/utility-management-services.
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Located in Carrollton, Texas, a suburb of Dallas, RealPage provides Software-as-a-Service products and services to tens of thousands of apartment communities and hundreds of thousands of single family rentals across the United States. Its six on-demand product lines include OneSite® property management systems that automate the leasing, renting, management, and accounting of conventional, affordable, tax credit, student housing, and military properties; CrossFire® sales and marketing systems that boost occupancy and build retention; YieldStar® asset optimization systems that maximize asset valuation and investment return; Velocity™ utility management systems that accelerate payments for resident charges; LeasingDesk® risk mitigation systems that reduce a community’s exposure to risk and liability; and OpsTechnology™ spend management systems that help owners manage and reduce operating expenses. Through its Propertyware subsidiary, RealPage also provides software and services to single-family rentals and low density, centrally-managed multifamily housing. Through the Domin-8 acquisition, RealPage is adding additional property management systems to address the small and medium-sized business (SMB) segment with Tenant Pro, Spectra, iCAM and other property management systems. Finally, RealPage now offers Infrastructure-as-a-Service to multifamily owners and operators to reduce IT costs and dramatically improve integration performance and reliability. For more information, call 1-87-REALPAGE or visit www.realpage.com.