Software, Analytics & AI for Property Management Operations

Frequently asked questions

• What is RealPage?
  For over 25 years, RealPage has improved the business of living for housing providers and residents. As the leading platform for AI-powered real estate operations, we connect property owners, operators, and residents at every stage of the rental journey. RealPage introduced the industry's first agentic AI workforce, which automates tasks and delivers actionable insights that empower property teams to improve living experiences. Through our LOFT platform and integrated services, RealPage provides residents transparency, flexibility, and ease, helping them lease, live, and engage confidently. Backed by Thoma Bravo and with more than 8,500 employees worldwide, RealPage solutions help manage more than 24 million rental units around the globe.
• What is next-generation RealPage OS?
  The RealPage Operating System is a fundamental shift from disconnected applications to a unified, near real-time platform where data, intelligence, execution, and experience work together. Instead of people coordinating systems manually, the system orchestrates the work and an AI workforce helps execute it. It is structured around four integrated pillars: Demand Operations, Resident Experience, Property Operations, and Portfolio Intelligence. This model moves beyond static reporting to enable coordinated action across teams and properties, with human oversight preserved.
• What does RealPage OneSite property management software do?
  OneSite property management software helps operators manage financials, maintenance, spend, learning, documents, and other core property workflows. It provides a connected property management system that supports more efficient operations across properties and portfolios.
• How does RealPage use AI in property management?
  RealPage embeds AI into leasing, operations, resident engagement, and portfolio workflows. The Lumina AI Workforce helps coordinate tasks and execution, with governance, security, and human oversight built into the operating model.
• What markets does RealPage serve?
  RealPage serves real estate markets including multifamily, affordable, commercial, single-family, senior living, student housing, military housing, mixed-use, storage, community associations, institutional portfolios, and small portfolios.