What Happens When AI Joins the Onsite Team
Billingsley Company is putting AI to work and sharing what happened next.
In this client spotlight, Amanda Flick, Senior Vice President of Multifamily at Billingsley Company, joins, Krista Hurley, RealPage Industry Principal, to break down how Lumina AI Agents are becoming part of daily leasing operations and resident communication. From the decision to implement AI to team adoption and the role humans still play; this session offers a real-world look at what happens when AI joins the onsite team.
If you’re tired of abstract AI talk and want a clearer picture of what this looks like in the real world, this session is for you.
With over 25 years of experience in property management operations, sales, marketing, customer service, and technology implementation, Amanda Flick is a results-driven leader who excels at driving innovation and enhancing operational performance. As the Senior Vice President of Multifamily at Billingsley Company, Amanda oversees a portfolio of beautifully designed, life-enhancing communities in the DFW surrounding areas, where she focuses on new community lease-ups, maximized performance of stabilized communities, centralization efforts, and the adoption of technology solutions that streamline processes and elevate customer service.
Throughout her career, Amanda has demonstrated a strong ability to lead cross-functional teams, improve operational efficiencies, and implement business strategies that drive revenue growth and improve resident satisfaction. Before the Billingsley Company, she held leadership and executive roles at Middleburg Communities, Independence Realty Trust, Steadfast REIT, and Camden Property Trust.
Recognized for her collaborative and innovative leadership, Amanda brings a wealth of industry expertise. She is dedicated to building strong teams, cultivating vibrant communities, and staying at the forefront of industry trends. Amanda’s passion lies in creating spaces where people love to live and fostering environments where people thrive at work.
Krista Hurley
Industry Principal, Agentic AI Workforce Solutions, Realpage, Inc.Krista Hurley is the Industry Principal for Agentic AI Workforce Solutions at RealPage, where she leads sales, business development, launches, and beta initiatives for innovative multifamily technologies
With more than 14 years in the multifamily industry, Krista began her career as a leasing consultant in a call center before moving into implementations, account management, and industry leadership. Her experience has given her a deep understanding of product integrations, client needs, and the connectedness of the multifamily technology ecosystem.
Krista is the host of Multifamily Talks a Realpage Podcast and winner of GlobeSt. Women of Influence for Proptech. She is also a member of the Upper State Apartment Association in Greenville, South Carolina, and participates in RealPage employee resource groups, including EMPOW-HER and BE WELL.
