Putting the Lumina Workforce to Work

Devin Harvey

Shanna joined PK in April 2014, bringing more than 10 years of experience in affordable and conventional property management. Her background includes roles as a Property Manager, Assistant Property Manager, and Leasing Agent across LIHTC, conventional, Section 8, and student housing communities. She is also a licensed real estate professional in the State of Michigan. Since joining PK, Shanna has earned the Housing Credit Certified Professional (HCCP) designation for the Low-Income Housing Tax Credit program and the Rural Housing Compliance Specialist (RHCS) certification for the Rural Development housing program. She has also participated in numerous conferences hosted by MRDC, MSHDA, AHAIN, OCARH, TDHCA, Yardi, and Realpage.

Shanna supervises PK’s six-member Corporate Compliance Team and is responsible for developing and maintaining company policies and procedures. She also identifies innovative ways to use technology to streamline daily operations. Most recently, she has led PK’s implementation of the Realpage New Experience and AI Workforce initiatives to strengthen software adoption and maximize the value of the company’s technology investments.

Dolores Maldonado is Director of Centralized Services at Billingsley, where she leads cross-functional strategies spanning centralized operations, sales, marketing and technology across the company’s multifamily portfolio. Her background spans multifamily operations and prop-tech leadership, giving her a unique perspective on technology adoption and organizational change. Dolores is especially passionate about the practical application of AI and how multifamily organizations can align people, process, and technology to create better experiences and stronger business outcomes.

Amy is responsible for the national branding, marketing, and sales initiatives for RR Living, overseeing the Strategic Acceleration, Marketing and Business Generation Departments. She is a real estate, sales, hospitality, marketing, and branding expert with 25+ years of experience, specializing in maximizing revenues, creating operational efficiencies, and providing a wonderful place for residents to call home. Involved from new development pre-con & DD process through the lease-up stage to stability, Amy's vast responsibilities ensure RR Living operates successfully from the time of acquisition through disposition by creating diversified marketing platforms, cutting edge tech and sales techniques, and strategically positioning the communities for optimal investment returns.

As a seasoned multifamily & SFR leader, Amy has served in an executive capacity at multiple management companies, including Korman Communities specializing in corporate furnished housing, as well as Merion Residential to launch their rebrand nationally, and most recently as an integral leader of DLP Capital's real estate management division for 6 years as the SVP of Revenue Acceleration & the Senior Director of Lease-Ups. Amy frequently speaks on industry panels about the importance of creating memorable moments for residents, as the best strategy to improve sentiment, increase retention, and drive qualified traffic is to provide residents with a wonderful place to call home. As an active member of the Multifamily Innovation® Council and a Chief® Member, Amy frequently lends her decades of expertise speaking at multiple commercial & residential real estate associations, such as the Information Management Network®.

Krista Hurley is the Industry Principal for Agentic AI Workforce at Realpage, where she leads sales, business development, launches, and beta initiatives for innovative multifamily technologies

With more than 14 years in the multifamily industry, Krista began her career as a leasing consultant in a call center before moving into implementations, account management, and industry leadership. Her experience has given her a deep understanding of product integrations, client needs, and the connectedness of the multifamily technology ecosystem.

Krista is the host of Multifamily Talks a Realpage Podcast and winner of GlobeSt. Women of Influence for Proptech. She is also a member of the Upper State Apartment Association in Greenville, South Carolina, and participates in Realpage employee resource groups, including EMPOW-HER and BE WELL.

Kris Kimmerle is Vice President of AI Risk and Governance at RealPage. He leads the AI governance team, chairs the AI Governance Committee, and partners with product, engineering, legal, and security to operationalize safeguards across data, models, prompts, and vendors. Previously he built Aon’s AI security practice and is authoring AI Security for Practitioners with Packt. He holds a CISSP, IAPP AIGP, and several cloud certifications.