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Key Insight #7: Focus on Renewals—They’ll Be Harder to Secure

After COVID-19 boosted retention and resident care, multifamily apartment property managers will be challenged to stay the course amid normalizing turnover patterns.

Phasing in face-to-face interaction alongside virtual channels and making your properties stickier can support strategic renewal growth plans based on holistic demand in market/submarket conditions.

Read the blog on this Insight here:

Listen to the podcast version of this video here:

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