Last Updated: July 30, 2026
Thank you for choosing Realpage Lumina Model Connect for OpenAI. The Lumina Model Connect Product Center enables authorized Realpage customers to securely connect supported OpenAI applications, including ChatGPT, Codex, and other compatible AI tools (collectively, "OpenAI Services"), to their organization's Site Owner Data through a Realpage MCP Server.
Access to and use of Lumina Model Connect is subject to and governed by the Master Agreement between your organization and Realpage, together with any applicable Governing Documents. Capitalized terms used in these Terms of Service that are not defined herein will be assigned the meanings provided in the Master Agreement.
If there is any conflict between these Terms of Service and the Governing Documents, the Governing Documents will govern and control.
Eligibility and Access
Lumina Model Connect is available only to organizations with an active subscription to the applicable Realpage Lumina Model Connect product.
Customers must designate one or more administrators to be responsible for managing individual Authorized User access to the data accessible through Lumina Model Connect. Users must authenticate using their Realpage credentials and may access only the data and functionality authorized for them by their organization's administrator.
How Lumina Model Connect WorksLumina Model Connect provides a secure connection between supported OpenAI applications and your Site Owner Data as further set forth in the Lumina Model Connect Product Specifications.
Lumina Model Connect does not:
grant access beyond your existing Realpage permissions;
create, expand, or modify access rights;
modify Site Owner Data stored in Realpage systems; or
provide access to Site Owner Data that a user is not otherwise authorized to view.
Customer Responsibilities
When using Lumina Model Connect, you agree to:
use the Product Center only for legitimate business purposes;
maintain the security of your authentication credentials;
comply with your organization's security and acceptable use policies; and
ensure that Authorized Users access only data they are authorized to view.
OpenAI Services
Lumina Model Connect is designed to interoperate with certain OpenAI Services. Your access to and use of the OpenAI Services is governed solely by the agreement between you and OpenAI, including OpenAI's applicable terms of use, business or service terms, developer terms, and privacy policy. Realpage does not own, operate, or control the OpenAI Services, and making Lumina Model Connect available does not constitute an endorsement, sponsorship, or recommendation of the OpenAI Services. Realpage makes no representation or warranty regarding, and accepts no responsibility for, the OpenAI Services, including their availability, security, or output. Any terms, conditions, warranties, or representations associated with the OpenAI Services are solely between you and OpenAI, and Realpage will have no liability or obligation arising from your access to or use of the OpenAI Services. You are responsible for reviewing and complying with OpenAI's terms before connecting Lumina Model Connect to any OpenAI Service.
Service Updates
Realpage may update or improve Lumina Model Connect from time to time to enhance functionality, security, or compatibility with OpenAI features.
AI-Generated Responses
Responses generated by OpenAI applications are AI-generated and may contain inaccuracies, omissions, or misinterpretations. By using Lumina Model Connect, you accept the risk of relying on AI-generated output. Review and validate AI-generated output before relying on it for business, operational, legal, financial, or other decisions, and consult your organization's own records or a qualified professional if you have questions about its accuracy.
Questions
If you have questions about Lumina Model Connect, please contact Realpage Support or your Realpage account representative.
Purpose of Terms
These Terms of Service are intended solely to supplement the applicable Governing Documents in a manner that describes the operation and acceptable use of the Realpage Lumina Model Connect data plug-in for OpenAI.