ZRS Management Optimizes Operations with RealPage Business Intelligence
Michael Baily-Tonini, Sr. Manager Operations & Technology at ZRS Management, LLC, shares how RealPage® Business Intelligence (BI) has helped the company shift their focus to operational KPIs that best optimize how they operate their assets, whether in person or virtually.
Prior to the COVID-19 pandemic, the company monitored collection stats only twice a month, but having access to this data in the form of KPIs and widgets on a daily and weekly basis, has provided tremendous value and insights needed to better understand delinquency stats and improve performance at their properties.
By diving deep into the real-time granular data RealPage BI provides, ZRM Management is able to and use prescriptive analytics to improve their workflow, offset unexpected rental losses and be flexible in their strategies to best optimize how they operate at this time.
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