RealPage Releases New Web-Based Payment Processing System for Multifamily Industry
(January 12, 2006)—RealPage, Inc., a leading provider of on-demand software and services to the multifamily industry, today announced that it has expanded its product offering with a new web-based payment processing system, OneSite Payments.
OneSite Payments supports multiple electronic payment options to improve efficiencies at the leasing office. It was launched in March 2005 with ACH transaction processing, which allowed for single or recurring debits, online transactions and paper check conversion to electronic items. In July, credit card transaction processing capability was added. Last month, RealPage successfully piloted and processed Check 21 transactions, enabling all U.S. checks—money orders, cashier checks, travelers checks and corporate checks—to be converted to image replacement documents, or IRDs.
“We have raised our level of commitment and research to ensure that we are in compliance with all industry rules and regulations,” said Kimberly Lang, director of payment services for RealPage. “One of our major focuses was to partner with a bank that had the same philosophy as we do—that the rules governing the electronic transaction industry are very black and white, that there are no exceptions. I am pleased to say that we have successfully built a strong relationship with Wells Fargo Bank, NA, a $453 billion asset bank. We both believe that all rules must be strictly adhered to in regard to payment processing.”
OneSite Payments is fully integrated with RealPage’s core property management system, OneSite Leasing & Rents, allowing RealPage customers to enjoy the true value of real-time system integration. Information flows seamlessly between the two systems, ensuring that resident ledgers are always up to date with payment information, including NSFs.
“Our leasing staff has benefited greatly from using this system,” said Mike Austin, vice president of American Assets. “By processing all methods of payments through OneSite Payments, transactions are posted to resident ledgers in real time, eliminating the need for redundant data entry that is typically found in other payment processing solutions.”
Leasing personnel can utilize a check reader/scanner to instantly convert paper checks into electronic items or swipe a credit card for automatic credit card processing. They can also create a one-time payment, schedule a recurring debit, issue credits and view real-time reports on demand.
“Our residents have benefited as well,” said Austin. “OneSite Payments provides them with greater convenience by giving them the ability to pay their rent online. The online payment service that OneSite provides is an amenity that will certainly draw prospects and help us to keep our current residents.”
In addition, OneSite Payments’ Resident Portal provides residents with 24/7 access to a secure web site where they can view online statements and pay rent with single or recurring debits from their bank accounts or with credit cards.
OneSite Payments is part of RealPage’s OneSite on-demand property management systems that automate the entire process of leasing, renting and managing apartments, including fast and easy applicant screening, comprehensive facilities maintenance, simplified purchasing and expense controls, professional accounting and convenient online rent payment.
RealPage is a member of NACHA (National Automated Clearing House Association), SWACHA (SouthWestern Automated Clearing House Association) and ETA (Electronic Transactions Association).
Located in Carrollton, Texas, a suburb of Dallas, RealPage provides property management products and services to more than 20,000 apartment communities across the United States. It currently has four major product lines: OneSite on-demand property management systems that automate property management functions while providing real-time access to important data; CrossFire on-demand property marketing systems that automate and enhance the process of capturing and entering leads; YieldStar on-demand asset management systems that help owners and managers optimize asset values through revenue management, portfolio management and market intelligence and Velocity utility management and billing services that help accelerate payments for rent, utility charges, late fees and small balances. For more information, please call 1-87-REALPAGE or visit www.realpage.com.