RealPage’s certified AppPartners represent some of the most innovative and leading service companies associated with the multifamily industry. You can be confident that you’ll find the right AppPartner for your business that you can trust—all at no additional cost from RealPage.
We certify every AppPartner solution to be compatible with our RealPage products and test them with every RealPage release, so you can be sure of their efficiency, security, and stability.
Your AppPartners also have direct access to our technical team who can interface for you and resolve any issues related to integration so you can focus on other aspects of your operations.
Community Rewards by Modern Message is a resident rewards program focused on advocacy marketing by residents. With Community Rewards, apartment communities can turn residents into word of mouth marketers by encouraging them to promote the property across their personal social media accounts. In addition, Modern Message is fully integrated and built specifically for the multifamily industry to allow users to track advocates activity, analyze the community’s online reputation and track the engagement level of the apartment’s social pages from one location. Find Out More
Anyone Home provides customer engagement solutions that ensure consistently positive experiences for prospective and existing residents. Anyone Home’s contact center captures either all or missed calls, web chats and emails making sure no lead or resident interaction is missed. Anyone Home’s fully integrated CRM platform, ShowPro, uses an industry first algorithm to help leasing agents take the right action, with the right prospect at the right time. It does this by combining automated campaigns as well as queuing up tasks for leasing agents depending on customer characteristics. All of these interactions are threaded within a single platform providing a holistic view of all engagements whether handled by the contact center, on-site team or via an automated lifecycle. Find out more
LeaseHawk offers a communications platform that is focused on elevating the apartment leasing experience. Over 5000 apartment properties nationwide use the call tracking feature which processes over 13 million calls and identifies over 2.7 million prospects annually. Each call is recorded, listened to and scored to track marketing effectiveness and employee performance. The multi-channel platform combines phone, email, text and speech recognition into a mobile application that enables leasing professionals to communicate and engage with prospects, not only from their desktop, but any mobile device. Find Out More
InfoTycoon is transforming property inspections into asset management with its mobile asset management lifecycle software platform specifically designed for the multifamily real estate industry. Adding value throughout every stage of an asset’s lifecycle – acquisition, renovation, operation, and disposition – InfoTycoon creates a robust database of information that drives intelligent decision making and enables institutionalization of best practices across your entire portfolio. Find Out More
Notifii’s package tracking software and app streamlines onsite package operations. Notifii allows your staff to quickly and easily scan packages in, automatically notify residents via email and text message that they’ve received a package, and capture e-signature proof-of-pickup. It will help your staff spend 75% less time managing packages, and your residents will love the notifications so much that over 60% pick up packages within one day! Additionally, Notifii provides a mass-messaging tool that allows you to send custom messages and community announcements to all residents. It is available on your desktop and as a mobile app. Find Out More
Affiliated Creditors, Inc.
Affiliated Creditors, Inc., (ACI) Lease Debt program provides innovative bad debt recovery solutions for the Multifamily Industry. For more than 30 years ACI has delivered efficient , flexible and cost effective solutions including credit reporting, bankruptcy and litigation services.
ACI is dedicated to providing customers with excellent customer service including secure web access for placements and reporting and integration with industry partners. ACI’s philosophy is to treat their customers with dignity and respect which minimizes complaints and is a major step into ACI’s compliance with state and federal regulations. Find out more
BYL is a nationally licensed, property management debt collection agency. With BYL, you’ll gain access to resident and guarantor collection notices, inbound / outbound calling, credit bureau reporting, and on-demand performance reporting. Our competitive rates, commitment to compliance, and proven track record consistently provide clients with a significant boost in bad debt recovery rates. Find out more
Ideal Collection Services
Ideal Collection Services is a national collection agency with offices on the east and west coasts. At Ideal Collection Services, multifamily collections is our sole purpose; we pride ourselves on exclusively dedicating our agency to multifamily housing collection accounts since we were established in 1992.
Our agency is your agency and we are dedicated to using the latest technology solutions, in addition to our phenomenal customer support to create a custom fit a plan for your specific managements needs.
You will enjoy the best in service and security for all you accounts placed with us. If you are displeased with your current agency’s results or the way they conduct business, contact Ideal Collection Services, we want to change the way you feel about collection agencies. We are the clear choice for multifamily collections. Find out more
Fair Collections & Outsourcing, Inc.
FCO is the largest firm in the nation specializing in multifamily collections – our specialty for 28 years. With more collectors than any other agency serving the industry, your accounts receive the attention they deserve. We offer low fee program options, a broad range of website reports, customized staff training and support during program rollout and beyond. FCO is SSAE 16 Type II Audit Certified; Inbound and Outbound calls are recorded for quality assurance. Find Out More
Hunter Warfield provides revenue recovery for the Multifamily industry. We are known for our innovative technology and respectful approach that, when combined, ensures our customer’s integrity is maintained while delivering the highest recovery rate for their bottom line. Find Out More
NCC Business Services of America, Inc.
The property management consulting team at NCC Business Services of America, Inc., serves property managers of conventional communities and student housing including many of America’s Top 50 Apartment Owners and Managers. Meet the ONLY third-party debt collection agency in the apartment industry to achieve PCI DSS, ISO/IEC 27001 and SAS 70 Type II security certifications. Professional and trained collectors reach coast-to-coast from call centers across every U.S. time zone. Capture and manage accounts in one online user interface featuring customized Tiered Reports for every level of management. Operating with integrity since 1986, you’ll find our smart debt collection system makes us the right collection agency for you. Find Out More
National Credit Systems (NCS)
“More Money, Better Service.” We believe this is the bottom line when it comes to collection services. And it is for these reasons that more multifamily owners and managers have come to trust National Credit Systems (NCS) for their collection needs than any other company. Quite simply, National Credit Systems achieves HIGHER NET COLLECTION RETURNS while providing BETTER SERVICE for its clients. Clients enjoy working with National Credit Systems because of our high recovery rates, personal service, and professional approach to debt recovery. We encourage you to perform your due diligence on our company as well as other collection service providers. We are confident that you will find National Credit Systems to be your best collection solution. Find Out More
Professional Debt Mediation (PDM) is a third-party collection agency specializing in the recovery of past-due account receivables for a diversified portfolio of nationwide clients, including apartment rental, retail, commercial and medical accounts.
PDM strives to provide each client with the highest possible recovery rate and exceptional customer service. With collection rates that are consistently above industry average, PDM prides itself on achieving these results while adhering to a strict code of ethics and harassment-free practices. Find Out More
As a leading debt collection agency, ProCollect aims to achieve the best possible collection returns for their clients while treating debtors with respect and understanding. Focused on superior staff training, state of the art technology, and the highest commitment to customer service, ProCollect has been earning the trust of the multifamily and student housing clients since 1995. Find Out More
RentCollect Global is the national leader in multifamily property management debt collections. Being licensed and bonded in all 50 states and Canada allows us to provide services anywhere our clients need us. We do one thing and one thing only…collect money for your properties. Our main operation center is located in Seattle, Washington. With over 100 full time employees dedicated to superior service and performance, RentCollect Global has the expertise to ensure your bad debt gets recovered. Our collection staff is required to be certified by the ACA International of Professional Debt Collector as well as complete the RCG Collection University. We house a robust Client Services Division, staffed with industry experienced professionals able to assist our clients with any needs they may have. Find Out More
RentDebt Automated Collections
At RentDebt, we specialize in the recovery of multifamily debt. Our key personnel have spent decades developing and implementing collection programs for some of America’s most respected property management companies. RDAC’s Collection Partners can benefit from a variety of proactive customer service programs, credit reporting services, increase daily efficiencies by using key integration partners, web access to our C2Center for placements and comprehensive collection reports. Find Out More
Rent Recover (BetterNOI)
Rent Recover, the BetterNOI collection service, delivers unparalleled value to its customers through a completely transparent collection process. Similar to their other BetterNOI products, Rent Recover is designed to deliver results where it counts the most—the customer’s bottom line. In addition to professional collection efforts, Rent Recover provides customers with a detailed analysis of current bad debt and preventative measures to avoid bad debt in the future. Through the RealPage Exchange partnership, customers are able to initiate collection files from their RealPage system, maintaining data consistency of lease information between RealPage and Rent Recover. Find Out More
Rent Recovery Solutions
Rent Recovery Solutions (RRS) is a national collection agency that specializes in the recovery of rent related debt. We were founded on the philosophy of “Respectful Recovery”. RRS understands the importance of community reputation management and our respectful recovery philosophy insures maintenance of your positive image. Our proprietary negotiation techniques have proven to get the results you’re looking for: collecting your rents while preserving your reputation.
100% of the files that come through our door are from the rental industry and receive actual time in front of our live representatives. Our advanced online system, enables our clients to trace each call, letter, and attempts by our staff in real time. This system proves we are actively working each file that comes through our door. We call this accountability to our clients and to their bottom line. Find Out More
RD Fuller powered by TRAKAmerica
Harness the power of multiple collection servicing strategies through one singular partnership with RD Fuller powered by TRAKAmerica. Our national, end-to-end solutions focus on maximizing your debt recoveries throughout the entire collections lifecycle utilizing sophisticated collection agency placements, targeted account litigation and post-judgment execution strategies.
- Comprehensive collection approach
- Highly developed national legal program
- Eviction and collection integration
- 2-3 times the net recovery rate vs. an agency only treatment
- Full transparency into your community results and work efforts through our detailed reporting package and proprietary on-line access system (onTRAK)
RD Fuller powered by TRAKAmerica is the only true full service accounts receivable management company in the multifamily collections industry.
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The Phoenix Recovery Group
At The Phoenix Recovery Group, we offer our clients renewed strength and financial viability through our professional and comprehensive collection strategies as well as our ability to exercise foresight and determination based on experience to promote positive outcomes.
PRG is a national collection firm, providing the multifamily and commercial property management industries with recovery solutions tailored to the needs of our clients.
With an ever-changing landscape in technology and regulatory oversight, PRG is at the vanguard of industry innovation and compliance. Our work-standards are geared for high penetration rates, which increases the rates of return to our valued clients. We ensure our commitment to setting the standard of excellence in serving the Property Management industry through solid customer relations, professionalism and superior performance.
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Apartments247 has been providing website development, design, photography, web hosting and marketing for the multifamily housing industry for nearly two decades, establishing what many clients have called “the gold standard of customer service.” Currently we provide services for more than 100 management companies across the country.
Apartments247’s thorough understanding of the real estate industry, makes our business much more than just a web development company. 247‘s senior management has more than 40 years’ experience in the real estate industry, positioning us to better understand customers’ challenges and provide sensible solutions to increase their ROI. The logic of the 247 system is if the system doesn’t work for prospects and residents, then it is impossible for the system to deliver positive results to our customers.
Apartments247 focuses on and specializes only in custom, responsive web designs. Designed from the ground up, our exclusive framework and responsive design offers the advantages of rapid, global roll-outs combined with site-level customization and unique branding. Find Out More
Launched in 2011, Apartment List is a popular website and mobile app. It’s flagship multifamily marketing product, Apartment List Tours, is a digital locator service that charges on a performance basis. Properties pay a reasonable fee for each verified property tour or move-in. Apartment List’s team of renter specialists pre-qualify prospects and schedule tour appointments, saving onsite teams countless hours. Apartment List’s growth in popularity is driven almost exclusively by mobile, which now compromises over 70% of its traffic. Over 750,000 renters have downloaded its mobile apps and it has the highest rated iPhone app in the rental search category. Find Out More
Competitive Intelligence by Kwelia is the industry’s first automated and intelligent market survey software product. Through web technologies and data science, Kwelia tracks and analyzes rental housing markets in real-time. Kwelia’s software removes the need for tedious phone calls and messy spreadsheets to get outdated comps organized. Simply log-in, select your comps from the Kwelia database, and instantly analyze the market around you and your performance within it. Find Out More
Power Pro Leasing offers an iPad based software technology that enhances the consumers’ apartment search and leasing experience while also enabling the leasing professionals to become more efficient in the apartment leasing and management processes. Founded on customer-centric needs, the program is designed to raise closing ratios and increase leases for everyone from the greenest to the most senior leasing professionals. The software integrates with the property management software on site, allowing for single entry data and real time information. Power Pro helps increase efficiencies at properties resulting in an increase in revenue due to more leases. Find Out More
Pynwheel is a touchscreen marketing application serving the multifamily industry. Our innovative design themes and proprietary software create an interactive onsite leasing process for your prospective residents. Pynwheel’s touchscreens come at an affordable price and make the leasing process easier for your staff and more enjoyable for your prospects. Find Out More
Established in 2000, Spherexx.com, a national web development company, has created hundreds of powerfully performing websites for clients in the apartment industry and other industries nationwide. Our websites are proven to increase sales, produce more leads, and generate valuable internet advertising. Spherexx offers services including national website design and development, mobile website advertising, search engine marketing, touch screen kiosks, direct email advertisement, and video/multimedia production. Our national software development services have produced many outstanding products like CRM services for multiple industries, market research and management, lead generation and e-commerce development. Find Out More
Building Engines is a web (SaaS) and mobile provider of work order and maintenance software for commercial real estate. We help our innovative owner/manager clients take control of building operations and tenant service by automating the hundreds of tasks they do every day through a single integrated platform. This delivers the visibility needed to quickly make informed decisions; the ability to quantify the effectiveness of their tenant-service program; and the opportunity to create an identifiable operating brand. Our 15 years of focused operations experience helping our clients achieve real improvement and an emphasis placed on customer service has led to our 97% lifetime client retention rate. For more information, visit http://www.buildingengines.com/
Utility Billing and Invoice Processing
American Utility Management
Founded in 1994, American Utility Management (AUM) provides comprehensive energy services to the multifamily industry. The company prides itself on driving bottom line savings for its clients through its Energy Management, Invoice Processing, and Resident Services. AUM uses its proprietary technology and data to create custom energy solutions that allow multifamily management to lower their energy usage and save money. The company distinguishes itself through its knowledgeable and experienced professionals who provide all services in-house without outsourcing to other companies. AUM advises energy management of over 500,000 multifamily units across the U.S. Find out more
Nationwide Energy Partners
Nationwide Energy Partners is a full-service energy provider for communities. Since 1999, they have provided multifamily developers, property managers, and residents with innovative electric and water solutions in hundreds of communities across the United States. Their unique size allows them to offer an ever-growing list of services and capabilities that can be quickly customized to help communities run as efficiently as possible. They offer a wide array of services from infrastructure installation and operation, to submetering, and customer service. Find out more
NWP Services Corporation
NWP is a long-standing pillar in the multifamily industry. This focused history affords us a working knowledge of the industry’s best practices and methods, enabling NWP to effectively target an optimal financial result for property owners.
This knowledge and experience is built into NWP’s fully integrated suite of products. With NWP you will reduce expenses related to resident utility consumption, utility invoice processing, utility management, resident billing services, rent payment processing and MRO Management. In addition, we have revenue share programs to improve your top line.
Because the end cost of these programs is only pennies per unit each month, owners get more value at nominal – sometimes NO – cost. We’ve been improving the performance of multifamily portfolios since 1995. Find Out More