Multiple Ways to Pay
Residents want it all when it comes to paying their rent—multiple payment options available when, where and how they want, 24/7. RealPage Payments helps you give residents choices while saving your company time and money. Through our powerful electronic payments platform, Payments supports all major payment options, letting you offer your residents the convenience of secure 24-hour payments.
Resident convenience has been taken to a whole new level with a mobile resident website. When residents access your resident portal from a smart phone, tablet or handheld device, it automatically redirects them to a mobile-optimized platform. Residents can pay their rent and check payment history, in addition to logging service requests, reserving community features or viewing service history.
Make it easy for residents to pay with recurring payments. Each month, their rent payment is automatically deducted from their account. Plus, RealPage Payments supports recurring payment validation and stops the payment automatically when the resident moves out. This frees up site staff to focus on filling vacancies instead of keeping watch over recurring payment validation.
There is more to accepting credit cards than just giving residents another way to pay. RealPage can help you understand how card processing works and will help you implement your solution.
RealPage offers several check scanning solutions that will improve accuracy and reliability as well as save you time and labor – no more trips to the bank. We support auto-feed and high-speed check scanners so you can easily convert checks electronically, reducing time spent on processing payments by 42% or 16 hours in the first five business days of the month.
With RealPage eMoney Order residents can pay with cash at thousands of retail locations. Residents don’t have to purchase multiple money orders for rent and don’t have to worry about fraud or theft associated with paper items. Each payment is validated in real time to ensure that partial payments and payments from residents in eviction are not accepted. eMoney Order offers a secure, cost-effective alternative to paying rent and other charges with paper money orders and includes real-time posting to ledgers.
Offer your residents yet another way to pay with Tel IVR—payments over the phone. Residents can pay their rent and living expenses using a debit card or credit card via a toll-free phone number 24/7 with bilingual support for English and Spanish. Tel-IVR allows you to charge a convenience fee to recoup your card processing costs. Eviction and collection status are verified prior to accepting payment.