Solving the Rent
Offer More Options for Online Rent Payments
RealPage Payments gives your residents choices while saving your company time and money. Through our powerful electronic payments platform, RealPage Payments supports all major payment options, including credit and debit cards, ACH, eMoney Order, checks and TEL IVR.
Give Your Residents Convenience and Choice of How They Pay
With automated payments your residents gain control over how they pay. Anywhere, on any device, with any form of payment they like – 24/7. They can even set up recurring payments so their rent is automatically deducted from their account every month.
- Credit, Debit Cards & ACH – 12% of residents choose to make a rent payment online with a credit/debit card when the option is available. We can help you implement a solution that’s hassle-free, worry free and fee free for you. Learn More.
- eMoney Order – Let residents pay with cash at thousands of retail locations and you will no longer have to worry about fraud or theft of paper items. Each payment is validated in real time and is transmitted right to your ledger.
- TEL IVR – Residents can pay rent with a debit card or credit card via a toll-free phone number 24/7 with bilingual support for English and Spanish.
Eliminate Credit Card Transaction Costs for the Property
Offer your residents the option to pay with a credit card without the burdens of card processing, transaction fees and the accounting headaches. Residents can now enjoy the convenience of paying with a credit card (or debit card or ACH) online, and you can free yourself from having to pay the transaction costs.
With ResidentDirect™, a service offered through RealPage Payments Services LLC (RPPS), a registered money services business and wholly owned subsidiary of RealPage, residents have the option to pay with a credit card – 100% of the rent goes directly to you and the resident pays RPPS services fees associated with the payment.
Rely on the Experience of RealPage Payments
We process more electronic payments than any other company in our industry with nearly $80 BILLION in payments already processed and over 108 million payment transactions. With more than 100 years of combined industry experience, our staff includes members who are Accredited ACH Professionals (AAP) and can share best practices, assist with questions and recommend the best solutions for you and your residents.
- Faster Returns – By accelerating the collection process and NSF notification process, owners typically collect nearly 10% more of bad debt, increasing cash flow.
- Full Integration with OneSite – Real-time updates on all rent payments, deposits, fees and balances.
- Real-Time Resident Validation – By validating eviction or collection status prior to accepting payments from a resident, we will not take a check from a resident who has written a landlord a bad check in the past.
- Time-saving Check Scanning – The use of auto-feed and high-speed check scanners reduces time spent on processing payments by 42% or 16 hours in the first five business days of the month at a typical property.
Hear What Our Customers Are Saying
Ken Hosaka, National Training Director of Berkshire Property Advisors, reveals the benefits of Payments.
Keep Your Payments Safe and Secure
We are here to help you navigate the compliance and complexity of electronic payments, and to stay on top of evolving regulations, so you don’t have to worry. RealPage Payment Services:
- Complies with U.S. banking laws, credit card and payment industry regulations and guidelines
- Encodes all payments made through our resident portal with a 128-bit SSL encryption
- Performs a NACHA audit annually, as required by this rule governing body, and obtain an SSAE 16 SOC 1
- Undergoes an extensive PCI audit, using the PCI Data Security Standards that were developed to protect card information during and after a transaction