Lease more apartments and keep residents happy.
How Can the RealPage Contact Center Help You?
We’re on call 24/7 and on message 100% of the time, to answer prospect questions, set appointments and help you lease more apartments.
- Get highly qualified leads that result in higher conversions
- Set more appointments with our Instant Call Reply Service where we call prospects who sent an email that contained a phone number.
- Choose between flexible service options to fit your needs.
- View detailed reports to analyze and optimize your ad spend.
Our maintenance call center is dedicated to keeping your residents happy with quick and efficient responses to service requests.
- Manage emergency and non-emergency service calls per your property and staff needs.
- Automate dispatch to emergency technician for faster resident response time.
- Ability to enter service requests into your property management system as they come in.
- Monitor ticket volume, maintenance response times and trends.
Providing Unmatched Service to Prospective and Current Residents
We think of ourselves as an extension of your team, and we have the training and experience necessary to turn qualified leads into conversions. Our team truly cares about each call and customer. We are dedicated to leasing more apartments by effectively answering calls to capture qualified prospects that are 4X more likely to convert. We are expert conversationalists – who are always on message and spend on average 4 minutes longer on calls with prospective customers as compared to calls that are answered on site. After all, leasing and maintenance requests from prospects and residents are all we do.
Let us handle the conversation and the scheduling, so your staff can focus on providing the best experience for the residents you already have.