Frequently Asked Questions
If you have COVID-19 or CARES Act related questions, reach out directly to your property for guidance.
How Can I Pay Rent Using eMoney Order?
First simply find a local
participating retailer, call ahead, and bring cast to complete your rent payment.
Download the instruction PDF below for more details.
Can the Convenience Fee be Waived?
For SimpleBills and RealPage Utility Management, convenience fees are not being waived at this
time.
How Do I Set Up Automatic Payments?
Setting up automatic rent and utility payments just takes a few minutes to set up. Simply log in to your respective portal and find the Payments option to get set up.
Paying Your Rent: How to?
Select from one of the three following rent payment options, download the instruction PDFs and make easy payments online.
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Related Downloads
Explore and download these related solution fact sheets.
ActiveBuilding Resident Portal
Helping Communities Connect
Book amenities, pay online, turn on utilities and even request maintenance. It’s all a snap and totally secure.