Lumina AI Workforce: Redefining Multifamily Operations
A new kind of workforce has arrived - purpose-built AI Agents that streamline every stage of the renter journey.
The Lumina AI Workforce automates high-friction tasks like leasing follow-ups, resident requests, audit analysis, and reporting, so your teams can focus on what matters most.
Trained on decades of multifamily experience and embedded within our RealPage systems, these AI teammates are designed to deliver always-on support from day one, improving efficiency, boosting retention, and driving measurable NOI gains.
Meet the AI Workforce: Your Next Great Teammate
Say hello to the industry's first orchestrated AI workforce.
Five expert teammates, each trained to perform a core function of multifamily operations. They handle the busywork, so your team can focus on what matters most. And the best part? They don't just work hard - they work together. Sharing context, automating tasks, and keeping everything moving across the renter journey.
Click below to meet each Agent and see how they make work flow.
Your next great teammate is a click away
Download Workforce Overview
Why a Workforce of Agents
Property teams today are under real pressure. Costs are up. Turnover is high. And residents expect instant, accurate, and professional service 24/7. These challenges can't be fixed with just another feature or chatbot. Traditional AI waits to be told what to do. Agentic AI doesn't. It acts. It learns. It collaborates.
Lumina AI Agents are proactive, autonomous digital teammates - built to take on the busywork, so your team can focus on the work only humans can do.
This isn't automation at the edges. It's a new model of work.
Lumina AI Agents Drive Real Results
increase in tours scheduled from AI Voice1
resolved prospect inquiries without staff intervention1
increase in guest cards created1
Not Just AI. A Fully Orchestrated Workforce
The Lumina AI Workforce isn't just another automation layer. It's a new kind of operating system for multifamily.
Purpose-built, deeply embedded, and trained on two decades of industry experience, these AI Agents don't work in silos. They work as a team powered by real data, proven governance, and the most advanced AI platform in real estate.
AI that's Powerful - Because it's Principled
At RealPage, we believe that the true power of AI lies not just in what it can do, but in how it's designed to do it.
That's why every Lumina AI Agent operates within the RealPage AI Governance Framework: a rigorous system built to ensure every deployment is transparent, secure, fair, and aligned with human judgment.
From bias mitigation to resident privacy and from explainable outputs to human-in-the-loop controls. Responsibility isn't an afterthought. It's foundational. Because when you're transforming how work gets done, trust has to be built in from the start.
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