Gain fresh impressions and insights from interviews with 24 apartment industry leaders.
Multifamily leaders share their business playbook updates and pro tips to help adapt, adjust and advance your rental housing strategies — with a focus on operational efficiencies, performance advantages and revenue optimization in 2024 and beyond.
Find inspiration in the latest trends and innovations with quarterly Opportunity Briefs featuring selected video clips from industry leaders breaking new ground in their businesses.
Q2: Hospitality & the Resident Experience in Multifamily
Q3: Elements of a Successful Centralization Model
Q4: Key Takeaways & Learnings From 2024
Featuring strategic input and observations* from leaders at the industry's top firms from every region, spanning portfolio and asset types, including:
Hear how each of our featured rental housing professionals responded when we asked them,
“What do you see as the biggest opportunity for 2024?”
Kyle Ellis
Sr. Vice President – Asset Management
"Finance assets amid the federal and economic cycles"
Pete Kelly
Chief Executive Officer
"Apply technology for a more efficient staffing model"
Daryl Carter
Chairman & Chief Executive Officer
"Serve the demand for more affordable housing"
Danielle Cooney
Sr. Vice President Operations
"Increase efficiencies through centralization & emerging technology"
Jay Remillard
Managing Director (US)
"Develop more necessary housing inventory"
Alex O’Brien
Chief Executive Officer
"Create appealing communities where residents thrive"
Ray Hutchinson
Chief Investment Officer
"Drive more education & solutions for Affordable Housing"
Ariel Baranauckas
Vice President of Marketing
"Lead resident engagement with the power of 'wow'"
Tarra Secrest
Dir. of Marketing & Property Development
"Use new technology to benefit both residents & onsite teams"
Pauline Houchins
Executive Vice President
"Improve customer service & engagement by combining technology & people"
Sheila Fialkowski
Area Manager
"Prepare to expand amid the oversupply in the industry"
Steve Boyack
Chief Operating Officer
"Perfect other income by elevating quality"
Emily Watson
Chief Operating Officer
"Hone our craft on centralization without relaxing on value-add strategies"
Katelyn Manning
Senior Revenue Manager
"Invest in skill development & build strategy for your business outlook into the next 3-5 years"
Lindsay Duffy
Associate Managing Director
"Emphasize customer service & get back to basics"
Stephen Prochnow
Exec. Vice President of Property Management
"Focus on customer service, reputation & incorporating AI into the leasing process"
Katherine Maestas
Property Manager
"Invest in the growth & development of onsite teams"
Jay Rawls
Sr. Director of Operations & Technology
"Prioritize centralization & flexible staffing models"
Chris Neumann
Vice President, Investment Management
"Rethink strategy & differentiate for exceptional resident experiences"
Chad Smith
Chief Financial Officer
"Capitalize on lower interest rates & rent growth"
Quintina Willis
Vice President of Property Management
"Leverage technology meaningfully"
Wes Norris
Sr. Vice President, Investments
"Buy assets at a great basis below replacement costs"
Courtney Mathiowitz
Director of Marketing
"Embrace centralization & utilize staff better"
Drew Cohalla
Operations & Communications Coordinator
"Do better at what we do...and scale it"
*LEGAL DISCLAIMER: The opinions expressed in these materials are those of the individuals cited, do not necessarily reflect the opinions, views or endorsement of RealPage®, and should not be relied upon in lieu of relevant professional (e.g., tax, legal, financial) counsel and advice. These materials are being provided by RealPage for informational purposes only and without representation or warranty.