Assisted Living Call Center Services

Call Center Answers Questions and Schedules Visits

The RealPage Senior Contact Center is a 24/7 resource that answers inbound calls, emails, and chats with care and empathy.

As an extension of your sales office, our goal is the same as yours. We want to help you move in more residents, create a positive first impression, answer questions, and schedule visits that convert to new leases.

Overwhelmed? Fast Implementation

You can be up and running with our senior call center in as little as 48 hours. RealPage works with you to establish a successful partnership to help you capture inquiries and convert more inquiries into residents.

Why RealPage Senior Living Software?

CONTROL COSTS

Accurate care assessments mean the right treatment is provided, reducing costs while improving care.

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LIMIT ACCESS

You can designate role-based controls for entering and updating information so you stay in compliance to HIPPA and other regulations.

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INTERFACE TO E-MAR

An interface to an eMAR provides real-time medication alerts. Choose the eMAR best suited to your business and the one your staff is familiar with to reduce training time and risk of error.

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Learn More: Watch Senior Living Software Webinars & Videos

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Quickly Generate Resident Assessments with RealPage Care Management

Improve Bottom Line Performance with Simplified Care Planning

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Property Management: Top 10 Reasons to Choose OneSite

Learn Why OneSite is the Property Management Software of Choice

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Senior Living Contact Center Call Overview

Leasing call center agents answer your sales calls.

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Software Review – Seniors Embrace Resident Portals

Resident Portal Builds Strong Sense of Community for Georgia Infirmary

Get a Demo of RealPage Assisted Living Software
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Become an Insider: Senior Living Software Research & Articles

Property management insider

How eProcurement Systems can Help Senior Living Operators Streamline Purchasing

Time is valuable when running senior living communities. Operations need to be streamlined as much as possible to help create efficiencies so that property staff can give residents and their families the attention they need.

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5 Questions to Ask Adult Children Seeking Senior Living Services

Movie actress Bette Davis once said that getting old isn’t for sissies. While many of today’s seniors will likely agree with that, so will adult children who care for or are making life decisions for their aging parents.

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5 Advantages to Using Property Management Software in the Senior Care Market

With more players entering the rapidly growing assisted living and memory care arenas, hands-on management of care practices is more critical than ever. Having the right tools may be the difference between creating a higher, more dependable level of service and having empty rooms.

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Creating a New Perspective on Senior Living Communities

Seniors and children, two groups that typically interact infrequently, have much to be learned from one another. Research has proven that the health of seniors improves when they spend time with children. According to a study from University of California San Francisco, isolated elders had a 59 percent greater risk of mental and physical decline than their more social counterparts.

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